---
title: "Dental Out of Hours Service across Kings Lynn"
ocid: "ocds-h6vhtk-0562a2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0562a2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0562a2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0562a2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD"
published: "2025-09-26"
---

# Dental Out of Hours Service across Kings Lynn

Buyer: NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0562a2

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## Summary

The procurement process for the Dental Out of Hours Service across Kings Lynn, led by NHS Norfolk and Waveney Integrated Care Board, has recently reached the award stage. This contract, governed by the Health Care Services (Provider Selection Regime) Regulations 2023, intends to award a competitive award notice to Smile Care 24 Limited. The process reflects a comprehensive assessment through the selection of Key Criteria focusing on quality, collaboration, service sustainability, access improvement, and social value. The procurement method was open, and the timeframe for any representation from providers concludes by 9th October 2025. The services are expected to commence from 1st December 2025 and will run until 30th November 2030, with an option for a 12-month extension, within the Kings Lynn location, classified under dental-practice services (CPV: 85131000).

This procurement presents growth opportunities for businesses involved in dental services, particularly those capable of providing urgent treatment during off-hours such as weekends and bank holidays. It is advantageous for businesses that can swiftly mobilise, have existing CQC registration, and possess or can acquire suitable premises for service delivery. Engaging with system partners to enhance patient signposting offers added benefits. Given the contract's value of £336,545 and the expected alignment with NHS standards, this tender is well-suited to established providers ready to cater to health service demand and those looking to expand their operational scope within the UK healthcare domain.

## Notice

***This is an Intention to Award Notice***

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the Provision of Dental Out of Hours Service across Kings Lynn, following a robust Competitive Process.

### Lot Information

Lot 1

This is an intention to award notice under the competitive process.

The services are to provide Dental Out of Hours Services at weekends and Bank Holidays throughout the entirety of the year. Providers are to note, the Commissioner will not be providing any premises for the delivery of the services. Therefore, it is the Providers responsibility to source a premises solution for the Service Commencement date of 1st December 2025.

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the provision of Dental Out of Hours Services across Kings Lynn following a robust Competitive Process.

Services are expected to commence on 1st December 2025 - 30th November 2030 for a duration of 4 years with the option to extend for up to a further 12 months .

The lifetime value of the contract is PS336,545.

This is an existing service and has been awarded to a new provider.

Options: Services are expected to commence on 1st December 2025 - 30th November 2030 for a duration of 4 years with the option to extend for up to a further 12 months .

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/060239-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Sep 2025 |
| Submission deadline | 26 Aug 2025 |
| Future notice date | 27 Jul 2025 |
| Award date | 24 Sep 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £383,736 |
| Lots value | £383,736 |
| Awards value | Not specified |
| Contracts value | £336,545 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD |
| Additional buyers | NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SMILE CARE 24 |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85131000 - Dental-practice services

## Release History

- 26 Sep 2025 at 14:07 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/060239-2025
- 29 Jul 2025 at 15:48 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/044008-2025
- 21 Jul 2025 at 09:23 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/041517-2025

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.ardengemcsu.nhs.uk/
- https://www.england.nhs.uk/commissioning/how-commissioning-is-changing/nhs-provider-selection-regime/independent-patient-choice-and-procurement-panel/
- https://www.improvinglivesnw.org.uk/
- https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0562a2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0562a2.json.