--- title: "SOL - Carer Respite and Emergency Support Services Market Engagement" ocid: "ocds-h6vhtk-056369" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056369" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-056369.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-056369.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "SOLIHULL METROPOLITAN BOROUGH COUNCIL" published: "2025-07-22" --- # SOL - Carer Respite and Emergency Support Services Market Engagement Buyer: SOLIHULL METROPOLITAN BOROUGH COUNCIL Current stage: Planning OCID: ocds-h6vhtk-056369 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056369) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-056369.json) ## Summary Solihull Metropolitan Borough Council is planning a procurement process for "SOL - Carer Respite and Emergency Support Services Market Engagement". This initiative falls under the "Health and social work services" category, and aims to engage providers to expand and improve respite and emergency support services for carers in Solihull, UK, within the UKG32 region. The procurement is currently in the planning stage, with a significant milestone set for a preliminary market engagement survey, due by 31st July 2025. The process is classified under the 'light-touch' regime, suggesting a focus on flexibility and responsive services. The estimated contract period is from 1st April 2026 to 31st March 2029, pointing to a long-term commitment to fostering improved care provision services. This tender presents substantial opportunities for small and medium enterprises (SMEs) as well as voluntary, community and social enterprises (VCSEs) to contribute to the local social care landscape. Providers with the capacity to deliver high-quality, flexible care solutions, especially those adept at person-centred and responsive service delivery, will find this tender particularly aligned to their offerings. Businesses specialising in rapid response and emergency care services for adults could significantly benefit from this initiative by providing services that underscore the council's aim to bolster support for unpaid carers and the overall health infrastructure in Solihull. Engagement through surveys will allow businesses to shape future service models, providing a strategic opportunity for those looking to expand their influence and contract portfolios within the public sector care services. ## Notice Solihull Metropolitan Borough Council (SMBC) is reviewing its current respite (short break) and carer emergency support services. We are seeking to engage with providers who can offer flexible, high-quality care and support solutions for adults with a range of needs. Our aim is to expand the capacity and flexibility of provision to better reflect the diversity of our unpaid carers and those they support. The review aims to identify opportunities for flexible respite support, ranging from a few hours to up to two weeks and an emergency response provision to support carers in the event of crisis. Carers have expressed a need for services that can be booked in advance (e.g., for holidays) and accessed at short notice when plans change. We invite providers to complete the survey to help shape future service models and commissioning approaches. The Council is open to exploring a range of contracting models and welcomes market insight on how best to structure future arrangements. ### Planning Information Background Solihull Metropolitan Borough Council (SMBC) is reviewing its current respite (short break) and carer emergency support services. We are seeking to engage with providers who can offer flexible, high-quality care and support solutions for adults with a range of needs. Our aim is to expand the capacity and flexibility of provision to better reflect the diversity of our unpaid carers and those they support. Scope of Services 1. Planned Carer Respite - Provision of short-term, planned breaks for carers from their caring responsibilities. - Respite may be delivered in the cared-for person's home or in a community-based setting. - Services must be flexible, person-centred, and responsive to individual needs and preferences. 2. Carer Emergency Response - Rapid response service available to support the cared-for person in the event of an unplanned absence or emergency involving the carer. - May include temporary care provision, welfare checks, and coordination with other services. - Providers must demonstrate robust contingency planning and safeguarding protocols. 3. Target Cohort - Unpaid carers of adults with eligible care and support needs. residing in Solihull 4. Key Outcomes - Carers feel supported and able to continue in their caring role. - Carers have access to timely and appropriate breaks. - Emergency situations are managed effectively, reducing the risk of hospital admissions or care breakdown. - Improved wellbeing and resilience for both carers and those they care for. The review aims to identify opportunities for flexible respite support, ranging from a few hours to up to two weeks and an emergency response provision to support carers in the event of crisis. Carers have expressed a need for services that can be booked in advance (e.g., for holidays) and accessed at short notice when plans change. We invite providers to complete the survey to help shape future service models and commissioning approaches. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/042074-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Jul 2025 | | Submission deadline | Not specified | | Future notice date | 1 Nov 2025 | | Award date | Not specified | | Contract period | 31 Mar 2026 - 31 Mar 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOLIHULL METROPOLITAN BOROUGH COUNCIL | | Locality | SOLIHULL | | Post town | Birmingham | | Postcode | B91 3QB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG32 Solihull | | Local authority | Solihull | | Electoral ward | St Alphege | | Westminster constituency | Solihull West and Shirley | | Delivery location | TLG32 Solihull | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 22 Jul 2025 at 14:10 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/042074-2025 - 22 Jul 2025 at 08:06 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/041824-2025 - 22 Jul 2025 at 08:04 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/041823-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/042074-2025 22nd July 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/041824-2025 22nd July 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/041823-2025 22nd July 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056369. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-056369.json.