---
title: "ITEP0993 - Human Centered Design Delivery RIS3"
ocid: "ocds-h6vhtk-056396"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056396"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-056396.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-056396.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS"
published: "2026-04-30"
---

# ITEP0993 - Human Centered Design Delivery RIS3

Buyer: NATIONAL HIGHWAYS  
Current stage: Award  
OCID: ocds-h6vhtk-056396

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056396)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-056396.json)

## Summary

The procurement process, titled "ITEP0993 - Human Centered Design Delivery RIS3," involves National Highways, a central government public authority located in Guildford, United Kingdom. The process falls within the industry category of information technology services and is targeted at the delivery of a Pupil Labs eye-tracking hardware kit with six months of technical support for use in user research by the Design Services Group within Digital Services. The procurement method used was direct purchase, conducted below the threshold without competition. The contract was awarded on 22nd July 2025 to Pupil Labs GbmH, a large supplier based in Berlin, Germany, and had an implementation end date set for 31st December 2025. However, the status of the contract was later marked as terminated in April 2026 as the contract was completed.

This tender presents clear opportunities for businesses specialising in information technology services, particularly those focused on hardware supply and technical support. Companies with expertise in user research tools can gain insights and expand their offerings by engaging in such procurements. Businesses well-suited to compete for similar contracts include those with a proven track record in delivering innovative technology solutions and reliable technical support services. As National Highways seeks precise and specialised services, companies that can demonstrate expertise in human-centred design delivery would benefit from the visibility and growth potential associated with delivering high-standard services in government-led projects.

## Notice

A single purchase of a Pupil Labs eye tracking hardware kit (detailed in quote) is required along with the manufacturers 6-month technical support to be used by the Design Services Group within Digital Services in user research.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/039669-2026 |
| Notice type | UK11 - Contract Termination Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Jul 2025 |
| Contract period | 16 Jul 2025 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £7,546 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Terminated |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS |
| Additional buyers | Missing |
| Locality | GUILDFORD |
| Post town | Guildford |
| Postcode | GU1 4LZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Guildford |
| Electoral ward | Stoke |
| Westminster constituency | Guildford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PUPIL LABS GBMH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 30 Apr 2026 at 09:05 - ContractTermination - UK11 - Contract Termination Notice - https://www.find-tender.service.gov.uk/Notice/039669-2026
- 22 Jul 2025 at 10:22 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/041904-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/039669-2026
  30th April 2026 - Contract termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/041904-2025
  22nd July 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://nationalhighways.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056396. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-056396.json.