---
title: "Tower Hamlets Rehabilitation and Crisis Service"
ocid: "ocds-h6vhtk-0564b0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0564b0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0564b0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0564b0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORTH EAST LONDON INTEGRATED CARE BOARD"
published: "2025-08-06"
---

# Tower Hamlets Rehabilitation and Crisis Service

Buyer: NHS NORTH EAST LONDON INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0564b0

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## Summary

The public procurement process for the "Tower Hamlets Rehabilitation and Crisis Service" has been conducted by the NHS North East London Integrated Care Board. The contract involves the provision of rehabilitation services, classified under CPV code 85312500, within the services category. Located in Tower Hamlets, the service offers 24-hour support in an accommodation-based setting for individuals transitioning from inpatient mental health services to independent living. This contract, valued at £3,954,447, has been awarded as of 6th August 2025 and is set to run until 31st March 2028, with a potential two-year extension until 31st March 2030, adding a further £2,683,298 to the total value. The procurement followed the Health Care Services (Provider Selection Regime) Regulations 2023 through a direct award process, highlighting its specialised nature and integration with healthcare services.

This contract represents significant opportunities for businesses specialising in mental health support and rehabilitation services. Companies with expertise in providing holistic, person-centred care within mental health frameworks, particularly those accustomed to working in collaboration with clinical pathways, would be well-positioned to benefit. As the current provider, Look Ahead Care and Support Service, continues to deliver satisfactory services, similar organisations capable of offering high-quality and integrated care solutions stand to gain from contracts such as this, potentially expanding their service offerings and client base in the public health sector.

## Notice

The service being procured is a Rehabilitation and Crisis Support Service based in Tower Hamlets. It provides 24-hour support within an accommodation-based setting for individuals transitioning from inpatient mental health services to more independent living in the community. The aim is to support service users through recovery in a safe, structured environment, reducing the likelihood of readmission to hospital. This service is clinically integrated, with onsite input from healthcare professionals to ensure a holistic, person-centred approach. Service users benefit from coordinated support that aligns with both social care and clinical recovery pathways.

### Lot Information

Lot 1

This service is to provide a Crisis and Rehabilitation Service to Tower Hamlets for a value of PS3,954,447; the service will run to 31st March 2028, and with a two year extension (to 31st March 2030 will have a total additional value of PS2,683,298. The current provider of the Service is meeting the contractual requirements to a satisfactory level and the intention is to award the providers the contract following PSR Direct Award C as there is no change to the contract terms. Contract award is from 6th August 2025.

Options: The contract has the option of a two year extension to 31st March 2030.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by midnight on 5th August 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/046585-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Jun 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,954,447 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH EAST LONDON INTEGRATED CARE BOARD |
| Locality | LONDON |
| Post town | East London |
| Postcode | E15 1DA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI42 Tower Hamlets |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LOOK AHEAD CARE AND SUPPORT SERVICE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312500 - Rehabilitation services

## Release History

- 6 Aug 2025 at 13:56 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/046585-2025
- 23 Jul 2025 at 13:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/042420-2025

## Notice URLs

- https://northeastlondon.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0564b0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0564b0.json.