---
title: "USW - Provision of Maintenance and Support for Quercus"
ocid: "ocds-h6vhtk-05659e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05659e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05659e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05659e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF SOUTH WALES"
published: "2025-07-25"
---

# USW - Provision of Maintenance and Support for Quercus

Buyer: UNIVERSITY OF SOUTH WALES  
Current stage: Award  
OCID: ocds-h6vhtk-05659e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05659e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05659e.json)

## Summary

The University of South Wales, located in Pontypridd, United Kingdom, has completed the procurement process for the maintenance and support of the Quercus software system. Under the Welsh devolved regulations, this procurement falls within the educational software services industry category. The procurement was carried out through a direct award due to technical reasons, allowing the University to contract Surecampus Ltd, the original software developer from Ireland, ensuring continuity and reliability. The award was finalised on 25th July 2025, with the contract period starting on 11th August 2025 and concluding on 10th August 2026. The procurement followed a services category under the legal framework of the UK Procurement Act 2023/54.

This tender presents significant opportunities for businesses specialising in software development and consultancy services, particularly those focusing on educational technology. Companies like Surecampus Ltd that possess unique technical expertise and insight into specific software systems, such as Quercus, stand to benefit from these opportunities. This project is ideally suited for small to medium-sized enterprises (SMEs) in the tech industry that can offer tailor-made solutions and support for educational institutions. By securing such contracts, businesses can enhance their market position, promote technological innovation, and contribute to the educational sector's digital transformation.

## Notice

The University of South Wales intends to award a contract directly for the provision of ongoing support, maintenance, and additional technical work related to the Quercus software system. As the original developer and implementer of the Quercus system, which is currently in operational use, the supplier holds unique technical knowledge and detailed understanding of the software's architecture, configuration, and integration with internal systems. This knowledge is essential to the continued reliable operation, support, and enhancement of the system. The intended contract includes additional works that form a natural extension of the original implementation and which cannot be carried out by another supplier without significant risk of disruption, inefficiency, or duplication of effort. Due to the technical complexity and system-specific knowledge required, no alternative supplier is known to be capable of delivering these services to the required standard.

### Procurement Information

This direct award is justified under the Procurement Act due to the presence of technical reasons and the necessity for additional works that can only be carried out by the original supplier. The supplier in question is the original developer and proprietor of the Quercus software system, which is currently in use. As the initial vendor of the software, the supplier holds unique technical knowledge, proprietary rights, and expertise that are essential to the ongoing operation, support, and maintenance of the system for USW. The requirement for additional work is directly related to updates, and ongoing support services integral to the continued and effective functioning of the Quercus system. These works cannot be carried out by any other supplier without risking system compatibility, data integrity, and operational continuity. Furthermore, the supplier remains the only known provider in the market with the technical capability and legal rights to modify or maintain the Quercus system. Any attempt to engage a third party would not only introduce unnecessary risks and significantly increase costs and delays due to the steep learning curve.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/043111-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Jul 2025 |
| Contract period | 10 Aug 2025 - 10 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £186,125 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF SOUTH WALES |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 1DL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Treforest |
| Westminster constituency | Pontypridd |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SURECAMPUS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48190000 - Educational software package
- 72212190 - Educational software development services

## Release History

- 25 Jul 2025 at 11:27 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/043111-2025
- 24 Jul 2025 at 14:16 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/042851-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/043111-2025
  25th July 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/042851-2025
  24th July 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.southwales.ac.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05659e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05659e.json.