---
title: "Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital"
ocid: "ocds-h6vhtk-0565dc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0565dc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0565dc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0565dc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST"
published: "2025-07-24"
---

# Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital

Buyer: UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-0565dc

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## Summary

The procurement process was conducted by the University Hospitals Birmingham NHS Foundation Trust for the "Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital". This procurement falls under the industry category of system maintenance services and was awarded using the direct procurement method due to technical reasons related to the proprietary nature of the system. The process is completed, deploying a direct award approach under specific legislative exceptions. The contracting authority is located in Birmingham, UK, and the contract is set from 6th August 2025 to 5th August 2030. The total contract value is £203,964, with a net amount of £169,970.

This tender offers significant business growth opportunities for firms specialized in the niche field of proprietary system maintenance, particularly those with expertise in closed-loop solutions. The direct award signals the need for a supplier that can exclusively handle the technical requirements of the proprietary nurse call systems, positioning businesses with a focus on healthcare technology and system maintenance to potentially benefit from similar contracts. Companies with a strong relationship or existing ties to manufacturers of the specific systems would find themselves well-suited to compete in future opportunities of this nature.

## Notice

This contract is for the maintenance and support of a proprietary nurse call system supplied by Static Systems Group (SSG). The system operates as a closed-loop solution, with all servicing, software updates, and component support exclusively available through the original manufacturer.

### Procurement Information

This direct award is made under Schedule 5, Exception 5 of the Procurement Act 2023, on the grounds that only one supplier can deliver the required services for technical reasons, relating to the proprietary nature of the nurse call system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/042951-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Jul 2025 |
| Contract period | 5 Aug 2025 - 5 Aug 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £169,970 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B15 2WB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Edgbaston |
| Westminster constituency | Birmingham Edgbaston |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50324100 - System maintenance services

## Release History

- 24 Jul 2025 at 16:04 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/042951-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/042951-2025
  24th July 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.uhb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0565dc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0565dc.json.