---
title: "Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital"
ocid: "ocds-h6vhtk-0565dd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0565dd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0565dd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0565dd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST"
published: "2025-07-24"
---

# Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital

Buyer: UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-0565dd

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## Summary

The University Hospitals Birmingham NHS Foundation Trust has completed a direct award contract for the planned maintenance of proprietary nurse call systems at the Birmingham Heartlands Hospital. This procurement falls within the services industry category and is carried out under the procurement method of direct award, justified by the technical exclusivity of the supplier, Static Systems Group. The contract is legally supported by the Procurement Act 2023 and takes effect from 6th August 2025, terminating on 5th August 2030. The process commenced with an award notice published on 24th July 2025 and is part of the broader public authority central government framework in the United Kingdom, specifically within the West Midlands region.

This tender provides a unique opportunity for businesses directly involved in the service and maintenance of proprietary systems to expand their operations in the healthcare sector by potentially collaborating with or supplying to the original equipment manufacturer, Static Systems Group. Companies with expertise in system maintenance services, particularly those familiar with closed-loop solutions where all updates and support are managed by the original supplier, would find this contract advantageous. Engaging in such exclusive procurement processes can enhance a business’s profile and open doors to future opportunities within technically specialised markets.

## Notice

This contract is for the maintenance and support of a proprietary nurse call system supplied by Static Systems Group (SSG). The system operates as a closed-loop solution, with all servicing, software updates, and component support exclusively available through the original manufacturer.

### Procurement Information

This direct award is made under Schedule 5, Exception 5 of the Procurement Act 2023, on the grounds that only one supplier can deliver the required services for technical reasons, relating to the proprietary nature of the nurse call system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/042952-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Jul 2025 |
| Contract period | 5 Aug 2025 - 5 Aug 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £169,970 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B15 2WB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Edgbaston |
| Westminster constituency | Birmingham Edgbaston |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50324100 - System maintenance services

## Release History

- 24 Jul 2025 at 16:05 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/042952-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/042952-2025
  24th July 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.uhb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0565dd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0565dd.json.