---
title: "Digital Engagement Tool"
ocid: "ocds-h6vhtk-0566b3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0566b3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0566b3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0566b3.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "BRITISH COUNCIL"
published: "2025-08-29"
---

# Digital Engagement Tool

Buyer: BRITISH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-0566b3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0566b3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0566b3.json)

## Summary

The British Council, a sub-central government public authority based in London, has undertaken a procurement process under the title "Digital Engagement Tool". The procurement category is services, specifically concerning Customer Relation Management software development services. The process was initiated as an open competition with a procurement method detailed as "Below threshold - open competition". This tender reached the tender stage before it was cancelled on 29th August 2025. It initially had a closing date for tenders on 15th August 2025. The procurement was intended to be conducted digitally with electronic submissions allowed, and the estimated contract period spanned from 1st September 2025 to 31st August 2026.

This tender presented a substantial opportunity for businesses specialising in digital engagement and software development, particularly those focused on bringing innovative Customer Relation Management solutions to the public sector. With a contract value up to £48,000, SMEs in the UK and providers with a strong capacity for developing and integrating customer engagement tools would find this project a promising opportunity to grow. Despite the cancellation, future similar procurements from the British Council might emerge, presenting further opportunities for businesses prepared to offer competitive and high-quality technological solutions.

## Notice

RFPtoprecureDigitalEngagementTool

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/052588-2025 |
| Notice type | UK12 - Procurement Termination Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2025 |
| Submission deadline | 15 Aug 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Sep 2025 - 31 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | £40,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Cancelled |
| Contracts status | Cancelled |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH COUNCIL |
| Additional buyers | Missing |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212445 - Customer Relation Management software development services

## Release History

- 29 Aug 2025 at 15:16 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/052588-2025
- 28 Jul 2025 at 08:40 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/043315-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/052588-2025
  29th August 2025 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/043315-2025
  28th July 2025 - Tender notice on Find a Tender

## Notice URLs

- http://www.britishcouncil.org
- https://tap.tcsapps.com/tap2/#/bc-supplier-registration
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0566b3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0566b3.json.