--- title: "Housing Allocations and Homelessness Management Solution - Soft Market Testing" ocid: "ocds-h6vhtk-0566c0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0566c0" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0566c0.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0566c0.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "WEST NORTHAMPTONSHIRE COUNCIL" published: "2025-08-12" --- # Housing Allocations and Homelessness Management Solution - Soft Market Testing Buyer: WEST NORTHAMPTONSHIRE COUNCIL Current stage: Planning OCID: ocds-h6vhtk-0566c0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0566c0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0566c0.json) ## Summary West Northamptonshire Council is spearheading a procurement process aimed at the development of a Housing Allocations and Homelessness Management Solution. This initiative falls under the software package and information systems industry category and is situated in the UKF24 region of the United Kingdom. Currently in the planning stage, the council is engaging in a soft market testing phase, with a deadline for input set on the 15th of August 2025, as recently updated. The procurement process seeks to replace existing software solutions for managing their housing register, allocations, and homelessness services by April 2026. This tender represents a significant opportunity for businesses specialising in software development and systems integration, particularly those with a focus on public sector solutions. Companies capable of offering innovative, efficient, and integrated systems that align with the economic, environmental, and social values of West Northamptonshire Council will find this an advantageous opportunity. The need for a robust solution that integrates with various strategic systems presents openings for entities with expertise in housing management systems, tenancy management, and financial processing tools. The scale of this project, involving approximately 2,000 active customers and 3,000 pending assessments, highlights the potential for substantial business growth and long-term collaboration with a regional government entity. ## Notice WNC is inviting the industry to innovate and collaborate on a solution to manage our housing register, allocations and homelessness services to enable our capabilities related to supporting our residents with their housing needs. The contracts for the both the current incumbent solutions ends on the 31st of March 2026. WNC currently have approx 2,000 customers active on the housing register, with approximately 3,000 applications awaiting assessment. Our incumbent Social Housing Management Solution is accessed by approximately 200 officers concurrently although this includes the landlord function. Our incumbent Homeless management solution is accessed by approximately 100 officers daily. WNC has, on average, 450 homeless approaches per month and currently has around 1800 open homeless cases in spanning relief, approach, main duty and prevention. There are currently up to 800 households placed in Temporary accommodation including placements in our own stock for which we would need to access rent accounts and process invoices. The system also ensures that WNC holds and maintains all data in relation to customers, properties and tenancy agreements. ### Planning Information We are looking for input from the market that will help us to develop a service, comprising of one or more solutions that will provide: • A service that matches WNC's economic, environmental, and social values • Is fit for purpose for a modern, forward-thinking organisation. • Value for money for the taxpayers Your solution should support WNC in effectively and efficiently delivering one or more homelessness functions, including: • Housing Register  Application & registration  Assessment & banding  Bidding & property matching  Shortlisting & offers • Housing Assessment • Housing approach and pathways • Triage • PHPs • Temporary Accommodation placement management • Temporary Accommodation property inventory • Temporary Accommodation rent accounting • Temporary Accommodation Placement invoicing • Temporary Accommodation Move out property management • Reporting, auditing and trend analysis Capabilities provided by the incumbent system are completed by integrating with: • Infinity - Tenancy management, rent accounting, repairs Incumbent solution also integrates with WNC strategic solutions including: • TouchRight - Temporary Accommodation move out property management • Open Housing - Tenancy management & housing allocations • HeyCentric - Income Management System • Civica Digital360 - EDRMS • Unit4 ERP - General Ledger, Accounts Payable and Accounts Receivable • Capita One Academy - Revenues & Benefits posting of benefits to individual rent accounts To request the soft market testing document for completion, please email procurement@westnorthants.gov.uk. Please note that the deadline for returns is 23:59 on 15th August 2025 (extended 12/08/25). ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/047922-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Aug 2025 | | Submission deadline | Not specified | | Future notice date | 15 Aug 2025 | | Award date | Not specified | | Contract period | 31 Mar 2026 - 31 Mar 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST NORTHAMPTONSHIRE COUNCIL | | Locality | NORTHAMPTON | | Post town | Northampton | | Postcode | NN1 1ED | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire | | ITL 3 | TLF24 West Northamptonshire | | Local authority | West Northamptonshire | | Electoral ward | Castle | | Westminster constituency | Northampton North | | Delivery location | TLF24 West Northamptonshire | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 12 Aug 2025 at 09:53 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/047922-2025 - 5 Aug 2025 at 13:48 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/046192-2025 - 28 Jul 2025 at 09:17 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/043336-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/047922-2025 12th August 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/046192-2025 5th August 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/043336-2025 28th July 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0566c0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0566c0.json.