---
title: "ADU25144 Community Equipment Service"
ocid: "ocds-h6vhtk-0566f8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0566f8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0566f8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0566f8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TORBAY COUNCIL"
published: "2025-07-28"
---

# ADU25144 Community Equipment Service

Buyer: TORBAY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0566f8

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## Summary

Torbay Council has successfully completed the procurement process for the ADU25144 Community Equipment Service, a direct award aimed at ensuring the provision of essential health and social care services for adults and children within and around Torquay, United Kingdom. This direct procurement, conducted under specific legal stipulations, was necessitated by the termination of a previous contract due to financial constraints faced by the incumbent supplier. The procurement recently reached the contract award stage on 28 July 2025, with the contract period set to commence on 11 August 2025 and conclude on 31 July 2028. The supplier, Millbrook Healthcare Ltd, will provide services that specifically cater to timely hospital discharge and end-of-life care within the community, with a focus on addressing urgent needs arising from the previous supplier's sudden withdrawal.

This procurement not only ensures continuity of vital health services in the area but also presents substantial opportunities for businesses involved in the health and social care sectors. Organisations prepared to operate within the high-demand framework of direct awards, like Millbrook Healthcare Ltd, are particularly well-placed to compete, owing to their ability to quickly mobilise resources and manage significant operational risks. As one of the main providers capable of large-scale service delivery, businesses of similar scale and capability should find this niche, focused on urgent and essential community health services, beneficial for fostering further growth and expanding their market footprint.

## Notice

Provision of a Community Equipment Service (CES) for adults and children within the Torbay Council boundary or those on the outskirts if registered with a Torbay GP.

### Procurement Information

Due to the current contract being terminated as a result of the incumbent supplier notifying us and 40 other local authorities on 23/06/2025 that unless we collectively made a substantial financial contribution they would be unable to continue to provide the service. The request made by the incumbent supplier would have been deemed a significant modification and therefore not permitted under PCR 2015, therefore we gave 3 months notice of termination and have been subsequently advised by the incumbent that they will cease delivering on 31/07/2025 two months before the end date in the notice of termination. The service needs to be maintained to support timely discharge from hospital and end of life care for individuals within their own homes. To ensure continuity of service, we entered into discussions with prospective alternative providers of which there are two main organisation in the market currently delivering these services on a large scale. Due to the number of authorities in this position, the alternative providers agreed a geographical split for taking on the contracts and Torbay Council falls within the region allocated to Millbrook who have a base within Devon. Due to the short notice provided by the incumbent it is impossible to tender the contract within the timescales and ensure continuity of service. Therefore the Council has made the decision to direct award under Section 41 and Sections 13 and 14 of Schedule 5 of the Procurement Act 2023 to Millbrook. The new contract will be for a period of 3 years which the remaining term on the original contract and will allow the new provider to mobilise and embed the contract as they are taking on significant financial and resource risk due to the uncertainties around the incumbent providers financial position. This timeframe also allows the Council and Millbrook to focus on effective mobilisation of the contract during the first 12 months and to then give sufficient time for a re-procurement to be undertaken.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/043419-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Jul 2025 |
| Contract period | 10 Aug 2025 - 31 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £5,700,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORBAY COUNCIL |
| Locality | TORQUAY |
| Post town | Torquay |
| Postcode | TQ1 3DR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Tormohun |
| Westminster constituency | Torbay |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MILLBROOK HEALTHCARE |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 28 Jul 2025 at 11:22 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/043419-2025
- 28 Jul 2025 at 11:12 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/043412-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/043419-2025
  28th July 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/043412-2025
  28th July 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.torbay.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0566f8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0566f8.json.