---
title: "Fastform Online Booking System (FOBS) maintenance contract"
ocid: "ocds-h6vhtk-056737"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056737"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-056737.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-056737.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE POLICE AND CRIME COMMISSIONER FOR HUMBERSIDE"
published: "2025-07-28"
---

# Fastform Online Booking System (FOBS) maintenance contract

Buyer: THE POLICE AND CRIME COMMISSIONER FOR HUMBERSIDE  
Current stage: Award  
OCID: ocds-h6vhtk-056737

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-056737.json)

## Summary

The procurement process led by The Police and Crime Commissioner for Humberside focused on the maintenance of the Fastform Online Booking System (FOBS). This system supports the NDORS driver improvement scheme, ensuring efficient online course booking and payment processing. Categorised under software maintenance and repair services, this tender was awarded without competition under a direct procurement method, signifying its specialist or proprietary nature. The procurement process has progressed to the award stage as of 28 July 2025, and the contract is active from 1 August 2025 until 31 July 2026. Located in Cottingham, United Kingdom, the process pertains to public authority sub-central government functions.

The tender presents significant growth opportunities for businesses specialising in software maintenance and repair services, particularly those capable of supporting government and public sector IT systems. With the system being unique and used across 19 police forces, it demonstrates a larger market potential for businesses aiming to expand in the public sector. Small and medium enterprises (SMEs), especially those in the IT services sector, would find this tender aligned with their competencies in managing complex, multi-user online platforms and payment systems. The collaboration with Clarity Information Solutions Limited exemplifies the potential for skilled vendors to secure contracts when offering bespoke and well-integrated solutions.

## Notice

Through licensing, support and maintenance, provide the continuance of Online Course booking and card payment services for NDORS driver Improvement Scheme for the Safer Roads Humber Partnership. The system incorporates FastForm Process manager and 20 additional licenses that were subject of the previous contract. It now also incorporates an Electronic Offers module (see below). The SRH staff use the system to book clients on to the courses and it facilitates payment from the client for the course. Clients can also book themselves on to the courses and make payment using the online portal. The system is used in 19 forces and appears to be the only company providing the maintenance solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/043521-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Jul 2025 |
| Contract period | 31 Jul 2025 - 31 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £51,200 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE POLICE AND CRIME COMMISSIONER FOR HUMBERSIDE |
| Locality | COTTINGHAM |
| Post town | Hull |
| Postcode | HU16 5SN |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | Cottingham North |
| Westminster constituency | Kingston upon Hull North and Cottingham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CLARITY INFORMATION SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 28 Jul 2025 at 13:40 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/043521-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/043521-2025
  28th July 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056737. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-056737.json.