--- title: "Dormant Assets Scheme Insolvency Solution" ocid: "ocds-h6vhtk-056767" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056767" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-056767.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-056767.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "RECLAIM FUND LIMITED" published: "2025-07-28" --- # Dormant Assets Scheme Insolvency Solution Buyer: RECLAIM FUND LIMITED Current stage: Planning OCID: ocds-h6vhtk-056767 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056767) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-056767.json) ## Summary The public procurement process is currently in the Planning stage and is being conducted by Reclaim Fund Limited, a public undertaking based in London, United Kingdom. The procurement involves developing a "Dormant Assets Scheme Insolvency Solution" which falls under the services category. The procurement aims to establish a customer reclaim service ready for rapid activation in case of a disorderly insolvency. This tender is scheduled for a market engagement stage, with a key milestone being the receipt of market feedback by 18th August 2025. Interested parties are encouraged to submit their questionnaires by this date, which can be accessed through the Delta eSourcing portal using the provided access code. This tender presents significant opportunities for businesses specialising in financial consultancy services, IT services, auditing, business and management consultancy, and call centre operations. With a substantial budget allocation of £1,500,000, it offers growth prospects for businesses capable of delivering a comprehensive solution that includes technology integration and customer interaction processes. Companies with expertise in working with insolvency practitioners, data management, and reclaim solutions will find this opportunity particularly well-suited to their capabilities. Additionally, it is an excellent chance to establish or enhance partnerships with a public sector organisation, paving the way for future collaborations in governmental or public-related ventures. ## Notice The Dormant Assets Scheme seeks to unlock dormant funds for good causes while protecting customers' right to reclaim their money. It enables eligible firms to voluntarily transfer dormant assets to Reclaim Fund Ltd (RFL) and be reimbursed for any customer reclaims that happen after this transfer. If a Scheme participant becomes insolvent and there appears to be no successor firm to take on its contractual obligations with RFL ('a disorderly insolvency'), RFL is responsible for ensuring that customers can still reclaim their money. RFL would need to outsource a customer reclaim service in this scenario. This service needs to be designed, prepared, and maintained ready for rapid activation if triggered by a disorderly insolvency. RFL is seeking to procure a customer reclaim solution and service. It will involve developing a technology solution, service design, and outsourced capability to: -Interact with the insolvency practitioner and RFL to obtain relevant data; -Import and store relevant data on dormant assets from an insolvent firm or their insolvency practitioner; -Interact with customers on dormant asset reclaims and complaints in a way that is compliant with RFL's processes and policy requirements and relevant legislation and regulations; and - Verify and process customer reclaim requests, working with insolvency practitioners to provide equivalent treatment with 'live' customers. The solution should then be maintained in a standby state, with annual reviews, until or unless a disorderly insolvency triggers the activation of the agreed service. While stage a a disorderly insolvency is considered unlikely, RFL must assure itself that customers' rights are appropriately protected should it be necessary. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Financial-consultancy-services./CKM3QXNM25 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/CKM3QXNM25 ### Planning Information Questionnaire returns will be received by 12:00 on 18th August to allow Reclaim Fund Ltd (RFL) the opportunity to consider the market feedback. RFL reserves the right to participate in follow-up discussions or clarification calls, conducted under equal and transparent conditions with each responder where any clarification is required. Should the volume of responses received exceed expectations, RFL reserves the right to apply a prioritised follow-up process in order to manage supplier engagement proportionately and efficiently. This will take the form of shortlisting suppliers for follow-up discussions based on the relevance, completeness, or strategic fit of their responses. RFL will ensure that any such approach is applied fairly and consistently and that no supplier is given an unfair advantage in any subsequent procurement process. All findings and insights from the engagement exercise will be summarised and shared in lieu of individual follow-up with every respondent. The questionnaire can be found at https://procurementhub.delta-esourcing.com/ with access code: CKM3QXNM25 ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/043599-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Jul 2025 | | Submission deadline | Not specified | | Future notice date | 27 Feb 2026 | | Award date | Not specified | | Contract period | 28 Feb 2026 - 27 Feb 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,500,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | RECLAIM FUND LIMITED | | Locality | LONDON | | Post town | Central London | | Postcode | WC1N 3AX | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI36 Camden | | Local authority | Camden | | Electoral ward | Holborn & Covent Garden | | Westminster constituency | Holborn and St Pancras | | Delivery location | TLI London | ## CPV Codes ### Divisions - 66 - Financial and insurance services - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 66171000 - Financial consultancy services - 72222300 - Information technology services - 79212000 - Auditing services - 79400000 - Business and management consultancy and related services - 79512000 - Call centre ## Release History - 28 Jul 2025 at 15:05 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/043599-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/043599-2025 28th July 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://procurementhub.delta-esourcing.com/ - https://www.delta-esourcing.com/respond/CKM3QXNM25 - https://www.delta-esourcing.com/tenders/UK-UK-London:-Financial-consultancy-services./CKM3QXNM25 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056767. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-056767.json.