---
title: "Compliance Services"
ocid: "ocds-h6vhtk-0567b5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0567b5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0567b5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0567b5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORWICH CITY COUNCIL"
published: "2026-01-29"
---

# Compliance Services

Buyer: NORWICH CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0567b5

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## Summary

Norwich City Council has completed the award stage of a procurement process for a long-term Compliance Services Contract. The contract involves services such as statutory inspections, testing, servicing, and maintenance across housing stock and communal areas within Norwich and the greater Norfolk area. With a significant estimated total value of £35.1 million inclusive of VAT, this contract was awarded through an open procedure under the Procurement Act 2023. The contract is set to commence on 1 April 2026 and will run initially for five years, with the possibility to extend for up to fifteen years total. Key dates include a contract award date of 23 January 2026, with the standstill period ending on 9 February 2026.

This procurement represents a substantial business opportunity, particularly for companies specialising in compliance services including electrical and mechanical building maintenance. Given its comprehensive scope, businesses offering expertise in areas such as fire alarm systems, emergency lighting, and legionella risk assessments are well-suited to compete. This tender could lead to significant growth for the awarded supplier, Alphatrack, who emerged successful from a competitive bidding process. Furthermore, the contract encourages participation from SMEs, enhancing opportunities for smaller enterprises well-equipped to deliver specialised services within the public sector.

## Notice

Norwich City Council ((NCC) sought to appoint a single contractor to deliver a long-term Compliance Services Contract covering (but not restricted to) statutory inspection, testing, servicing, maintenance, repairs and associated upgrades across its housing stock and communal areas. The scope of services will included, but were not limited to, emergency and communal lighting, fire alarms and detection systems, automatic opening vents, warden call systems, domestic flat entrance door inspections, lateral and rising mains, access control systems, high-rise building ventilation, lightning protection, cold water storage tanks, dry risers, legionella risk assessments, and refuse chute cleaning. NCC reserve the right to include other relevant and appropriate services to this Contract at any time during the term. The Contract will run for an initial term of five years, with the option to extend for up to two further periods of five years each, giving a maximum possible duration of fifteen years using the JCT MTC (2024) form of Contract with a schedule of amendments, and will be awarded to a single Contractor. The estimated total contract value is PS35.1 million inclusive of VAT. The procurement will be conducted under the Open Procedure in line with the Procurement Act 2023 and associated Procurement Regulations 2024, and the contract will be awarded on the basis of the Most Advantageous Tender, using a 60/40 quality to price weighting. The primary CPV code for this procurement is 50710000 (Repair and maintenance services of electrical and mechanical building installations), with additional relevant CPV codes covering specialist workstreams including legionella risk assessments, refuse chute cleaning, fire alarm systems, electrical installations and mechanical engineering works. The services are to be delivered across Norwich and the wider Norfolk area. NCC reserved the right to cancel the procurement and not to proceed with the Contract at any stage of the procurement process. NCC also reserved the right not to award the Contract. Neither NCC nor any person on whose behalf this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for the Contract.

### Lot Information

Lot LOT-0000

Renewal: The Contract will run for an initial term of five years, with the option to extend for up to two further periods of five years each, giving a maximum possible duration of fifteen years.

### Planning Information

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=96433&B=

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008093-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jan 2026 |
| Submission deadline | 14 Nov 2025 |
| Future notice date | 5 Sep 2025 |
| Award date | 23 Jan 2026 |
| Contract period | 1 Apr 2026 - 31 Mar 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £29,250,000 |
| Lots value | £29,250,000 |
| Awards value | £29,250,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORWICH CITY COUNCIL |
| Additional buyers | ECHELON CONSULTANCY LTD |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR2 1NH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | St Albans |
| Electoral ward | Clarence |
| Westminster constituency | St Albans |
| Delivery location | TLH15 Norwich and East Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALPHATRACK |

## CPV Codes

### Divisions

- 09 - Petroleum products, fuel, electricity and other sources of energy
- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 42 - Industrial machinery
- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 45 - Construction work
- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 71 - Architectural, construction, engineering and inspection services
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 09323000 - District heating
- 31518200 - Emergency lighting equipment
- 31527260 - Lighting systems
- 31530000 - Parts of lamps and lighting equipment
- 31625200 - Fire-alarm systems
- 42961100 - Access control system
- 44221220 - Fire doors
- 45232330 - Erection of aerials
- 45262660 - Asbestos-removal work
- 45312320 - Television aerial installation work
- 45331210 - Ventilation installation work
- 50324100 - System maintenance services
- 50413200 - Repair and maintenance services of firefighting equipment
- 50700000 - Repair and maintenance services of building installations
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 50711000 - Repair and maintenance services of electrical building installations
- 50712000 - Repair and maintenance services of mechanical building installations
- 51700000 - Installation services of fire protection equipment
- 71315300 - Building surveying services
- 90713100 - Consulting services for water-supply and waste-water other than for construction
- 90918000 - Bin-cleaning services

## Release History

- 29 Jan 2026 at 14:21 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/008093-2026
- 16 Sep 2025 at 18:30 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/057139-2025
- 29 Jul 2025 at 09:20 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/043719-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/008093-2026
  29th January 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/057139-2025
  16th September 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/043719-2025
  29th July 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://alphatracksystems.co.uk/
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=96433&B=
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=97786&B=
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.norwich.gov.uk/site/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0567b5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0567b5.json.