---
title: "ADU25144 Community Equipment Service"
ocid: "ocds-h6vhtk-0568b9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0568b9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0568b9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0568b9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TORBAY COUNCIL"
published: "2025-07-30"
---

# ADU25144 Community Equipment Service

Buyer: TORBAY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0568b9

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0568b9.json)

## Summary

Torbay Council has awarded a contract titled "ADU25144 Community Equipment Service," to Millbrook Healthcare Ltd, focusing on the provision of health and social work services for adults and children within the Torbay Council boundary. The procurement process, originally initiated due to an urgent need to replace an ongoing service, utilised a direct award method, circumventing the traditional tendering process, given the urgency involved. Key procurement classifications include services applicable under the CPV code "Health and social work services." The contract, valued at £5,700,000 net (£6,840,000 gross), was formally awarded on 30th July 2025 and commences on 8th August 2025, running through to the 31st of July 2028. This was necessitated by the incumbent supplier's failure to continue services leading to direct discussions with Millbrook Healthcare, who are already established within Devon. The location of the contract performance is in the South West England region, postcode area UKK42.

This contract creates substantial opportunities for businesses specialising in health and social care services, equipment provision, and logistical support services. Companies that are already operating within the sector, particularly those with existing infrastructure in Devon, will find themselves well-positioned to leverage the contract for business expansion. The direct award process, although unique due to specific circumstances, highlights the importance of readiness and existing capabilities to swiftly take on large-scale service delivery. Companies with expertise and operational bases within proximity to Torbay, capable of managing long-term service contracts in the health sector, can view such direct procurements as a pathway to build new relationships with sub-central government authorities like Torbay Council, thereby enhancing their growth prospects in the public procurement marketplace.

## Notice

Provision of a Community Equipment Service (CES) for adults and children within the Torbay Council boundary or those on the outskirts if registered with a Torbay GP.

### Procurement Information

Due to the current contract being terminated as a result of the incumbent supplier notifying us and 40 other local authorities on 23/06/2025 that unless we collectively made a substantial financial contribution they would be unable to continue to provide the service. The request made by the incumbent supplier would have been deemed a significant modification and therefore not permitted under PCR 2015, therefore we gave 3 months notice of termination and have been subsequently advised by the incumbent that they will cease delivering on 31/07/2025 two months before the end date in the notice of termination. The service needs to be maintained to support timely discharge from hospital and end of life care for individuals within their own homes. To ensure continuity of service, we entered into discussions with Millbrook who are currently delivering these services on a large scale and already have a base within Devon that delivers Community Equipment Services. Due to the short notice provided by the incumbent it is impossible to tender the contract within the timescales and ensure continuity of service. Therefore the Council has made the decision to direct award under Section 41 and Sections 13 and 14 of Schedule 5 of the Procurement Act 2023 to Millbrook. The new contract will be for a period of 3 years which the remaining term on the original contract and will allow the new provider to mobilise and embed the contract as they are taking on significant financial and resource risk due to the uncertainties around the incumbent providers financial position. This timeframe also allows the Council and Millbrook to focus on effective mobilisation of the contract during the first 12 months and to then give sufficient time for a re-procurement to be undertaken.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044139-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Jul 2025 |
| Contract period | 7 Aug 2025 - 31 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £5,700,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORBAY COUNCIL |
| Locality | TORQUAY |
| Post town | Torquay |
| Postcode | TQ1 3DR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Tormohun |
| Westminster constituency | Torbay |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MILLBROOK HEALTHCARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 30 Jul 2025 at 09:44 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/044139-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/044139-2025
  30th July 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0568b9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0568b9.json.