---
title: "Technology Enabled Care Mobile Responder Services 2025"
ocid: "ocds-h6vhtk-0568f9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0568f9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0568f9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0568f9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST SUSSEX COUNTY COUNCIL"
published: "2025-07-30"
---

# Technology Enabled Care Mobile Responder Services 2025

Buyer: WEST SUSSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0568f9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0568f9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0568f9.json)

## Summary

West Sussex County Council has completed a direct procurement process for the "Technology Enabled Care Mobile Responder Services 2025." This contract addresses the health and wellbeing needs of older and disabled individuals living independently in West Sussex. The procurement was initiated urgently due to an unforeseen termination of the previous contract, necessitating an immediate continuation to safeguard vulnerable individuals. The procurement falls under the health and social work services category, with the contract set to commence on 1st August 2025 and run until 31st July 2027, with a potential extension of up to 12 months. The chosen supplier is BDS (Northern) Ltd, an SME, highlighting the organisation's capability to respond swiftly and efficiently under the urgent circumstances dictating the procurement method.

This tender provides vital support services that are crucial in preventing hospital admissions and ensuring the independence of users. Businesses specialising in technology-driven health and social care services, especially those with capabilities to manage emergency response operations, are well-suited for similar opportunities. The contract's focus on rapidly addressing critical service needs highlights the potential for firms that can maintain and deliver high-standard services under tight timelines. SMEs and organisations equipped with innovative solutions for elderly and disabled care will find this market space conducive to growth and strategic expansion, particularly those that can respond promptly to urgent care needs within public sector frameworks.

## Notice

Technology Enabled Care Mobile Responder Services helps to support individuals in managing their health, wellbeing, and independence. The service is for older and disabled people living in their own homes within West Sussex.

### Procurement Information

The continuation of the Technology Enabled Care services is strictly necessary to ensure the safety, wellbeing, and independence of vulnerable individuals, including elderly residents and those with disabilities. These services are critical to preventing hospital admissions, safeguarding lives, and supporting independent living. The urgency has arisen due to an unexpected termination of the existing contract, which has resulted in an immediate cessation of services. This event was unforeseen and occurred without prior warning, leaving the Council insufficient time to conduct a compliant competitive procedure. The situation is unavoidable and demands immediate action to prevent serious harm to service users who rely on the service for emergency support and daily monitoring. Given the abrupt nature of the existing contract termination, any delay in appointing a replacement Provider would result in a critical gap in this provision, exposing vulnerable individuals to significant risk. The urgency has not arisen due to any delay, omission, or poor planning on the part of the Council. The current contract termination and immediate cessation of services was unforeseen and outside the Council's control.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044241-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Jul 2025 |
| Contract period | 31 Jul 2025 - 31 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £540,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST SUSSEX COUNTY COUNCIL |
| Locality | CHICHESTER |
| Post town | Portsmouth |
| Postcode | PO19 1RQ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Chichester |
| Electoral ward | Chichester Central |
| Westminster constituency | Chichester |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BDS (NORTHERN |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 30 Jul 2025 at 11:43 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/044241-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/044241-2025
  30th July 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.westsussex.gov.uk/default.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0568f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0568f9.json.