---
title: "Transforming Real Time Passenger Information"
ocid: "ocds-h6vhtk-0568fa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0568fa"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0568fa.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0568fa.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "WEST MIDLANDS COMBINED AUTHORITY"
published: "2026-04-17"
---

# Transforming Real Time Passenger Information

Buyer: WEST MIDLANDS COMBINED AUTHORITY  
Current stage: Planning  
OCID: ocds-h6vhtk-0568fa

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## Summary

The West Midlands Combined Authority (WMCA) is in the planning phase of a procurement process titled "Transforming Real Time Passenger Information", aimed at enhancing real-time passenger information across the region's bus network. This procurement involves appointing a provider to supply both hardware and software solutions, including Electronic Passenger Information (EPI) display screens and a new Content Management System. Located in Birmingham, UK, the projected procurement method is a competitive flexible procedure, with communications indicating a future notice expected on 29th April 2026. The contract period is planned to start on 1st October 2026 and run until 30th September 2036, highlighting the importance of this long-term investment in public transport technology for the region.

This tender offers significant opportunities for businesses specialising in transport technology and software solutions. It is particularly well-suited for companies that are experienced in developing display screen technology and real-time information systems. The procurement includes both goods and services categories, thus welcoming firms that provide hardware maintenance, consultancy support, or possess expertise in licencing systems. The comprehensive scope covering technological innovation and multifaceted maintenance support could catalyse growth for SMEs and larger enterprises seeking to expand their foothold in the UK transport infrastructure sector. The total value of the contract is estimated at around £8.84 million, indicating substantial potential for business growth and expansion.

## Notice

The Contract will appoint a single provider for both our hardware and software requirements for transforming Real Time Passenger Information (RTI) through Electronic Passenger Information (EPI) displays, which provide multi-modal real time passenger information across the region's bus network. The requirements are split into six distinct areas. One off purchase of a new Content Management System (CMS) One off purchase of 21 'Summary' Electronic Passenger information (EPI) display screens. Annual Licencing of CMS and its service & maintenance. Annual hardware maintenance including disposal, of TfWM's existing 673 EPI display screens and the 21 newly purchased 'Summary' EPI display Screens during the contract period. Ongoing provision and purchase of future hardware (EPI) display screens. Ongoing provision of Ad Hoc Consultancy support related to all WMCA RTPI hardware and software estate.

### Planning Information

A previous Market engagement exercise was conducted under PQQ_202 “Transforming Real Time Information” project, under the Crown Commercial Services Framework RM6099 Transport Technology and Associated Services Lot 4 Transport Data and closed on the 03/01/2024 at 12:00:00
The purpose of which was to gain a greater understanding of the systems and solutions in the market and the possible technological developments that may have taken place over the last decade.
WMCA planned to use the information gathered from this exercise to inform and help develop its specification of requirements and procurement strategy before approaching the market for a full procurement exercise.
One requirement under the review is for a new system to manage content, primarily for electronic passenger information displays, but with the ambition for one system to manage the “presentation” of transport real-time information across a range of outputs. As part of the procurement process, WMCA was keen to understand what systems were already delivered and available on the market, given recent advances in creating standards for display interfaces. The responses provided did not form part of the formal procurement process but assisted in shaping the technical requirements for a subsequent tender.
Due to unforeseen delays in the project, and the forthcoming expiry of the RM6099 Framework, the decision has been taken to use an competitive flexible procurement route for this project.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035219-2026 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | 29 Apr 2026 |
| Award date | Not specified |
| Contract period | 30 Sep 2026 - 30 Sep 2036 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,840,666 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS COMBINED AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B19 3SD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems

### Codes

- 30231300 - Display screens
- 48813200 - Real-time passenger information system

## Release History

- 17 Apr 2026 at 12:50 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/035219-2026
- 30 Jul 2025 at 11:50 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/044242-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/035219-2026
  17th April 2026 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/044242-2025
  30th July 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.WMCA.org.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0568fa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0568fa.json.