---
title: "EEAST - Marketing Contacts Database (250424)"
ocid: "ocds-h6vhtk-056943"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056943"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-056943.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-056943.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST"
published: "2025-09-16"
---

# EEAST - Marketing Contacts Database (250424)

Buyer: EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST  
Current stage: Tender  
OCID: ocds-h6vhtk-056943

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## Summary

The East of England Ambulance Service NHS Trust initiated a procurement process for a Marketing Contacts Database, titled "EEAST - Marketing Contacts Database (250424)", under the legal framework 2023/54. This contract, primarily focused on providing marketing services, sought to enhance the Trust’s commercial service areas including TrainEEAST, CallEEAST, and the National Performance Advisory Group (NPAG). Located in Melbourn, the procurement process advanced through an open competition method below the specified threshold and required submissions via the Atamis e-Tendering Portal by 12:00 BST on 18th August 2025. Although the initial tender process was active, it concluded in a cancellation due to insufficient response as of 16th September 2025.

The tender presented numerous opportunities for businesses within the marketing industry to partner with a vital NHS Trust, potentially providing significant business growth avenues, particularly for SMEs and VCSEs. Organisations capable of supplying robust marketing databases and associated services, such as contact centres or training resources, would have been well-suited to competitively engage in this procurement. The contract offered incentives for long-term engagement, with the possibility of extension over two additional 12-month periods, aligning with businesses looking to secure sustained governmental partnerships and aid in the continuous advancement of the Trust's commercial services.

## Notice

The Authority is seeking an external specialist organisation to provide a Marketing Contacts Database to assist in the commercial growth of the Authority's Commercial Services departments that consist of: * TrainEEAST - Provides clinician led professional training and is a provider of medical equipment, such as responder bags, defibrillators, bleed kits etc. Further information can be found on the TrainEEAST website: Professional Health Training Courses | TrainEEAST * CallEEAST - Provides an outsourced contact centre, supporting multiple sectors from Health, Social Care and Commercial organisations, proving inbound and outbound contact centre services. Further information can be found on the CallEEAST website: Enhance Your Customer Experience | 24/7 Contact Centre Services * The National Performance Advisory Group (NPAG) - Supports NHS and public sector managers in the continuous improvement of their services through Best Value Groups, Conferences, Training Workshops and Networking. Further information can be found on the NPAG website: NPAG: NHS & Public Sector Support

### Lot Information

Lot 1

Options: option to extend for 2 further periods of twelve (12) months

Renewal: option to extend for 2 further periods of twelve (12) months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/057035-2025 |
| Notice type | UK12 - Procurement Termination Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2025 |
| Submission deadline | 18 Aug 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2025 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,000 |
| Lots value | £75,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Cancelled |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST |
| Additional buyers | Missing |
| Locality | MELBOURN |
| Post town | Stevenage |
| Postcode | SG8 6EN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | South Cambridgeshire |
| Electoral ward | Melbourn |
| Westminster constituency | South Cambridgeshire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342000 - Marketing services

## Release History

- 16 Sep 2025 at 14:47 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/057035-2025
- 30 Jul 2025 at 14:03 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/044354-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/057035-2025
  16th September 2025 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/044354-2025
  30th July 2025 - Tender notice on Find a Tender

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.eastamb.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056943. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-056943.json.