---
title: "Support and Maintenance of Mosaic Case Management System"
ocid: "ocds-h6vhtk-05696c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05696c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05696c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05696c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF BARNET"
published: "2025-07-30"
---

# Support and Maintenance of Mosaic Case Management System

Buyer: LONDON BOROUGH OF BARNET  
Current stage: Award  
OCID: ocds-h6vhtk-05696c

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## Summary

The London Borough of Barnet has completed a public procurement process titled "Support and Maintenance of Mosaic Case Management System," within the services industry category, particularly focusing on software maintenance and repair services. The contract was awarded through a limited procurement method, specifically a direct award without prior publication of a call for competition, using existing framework agreements. The procurement process was part of a framework agreement established by other public sector bodies accessible to the Council. The contract, valued at £567,478, was awarded to Access UK Limited on 10th July 2025. Key geographic details include the delivery location in Barnet, under the region UKI71.

This tender presents an opportunity for businesses specialising in software maintenance and support services, particularly those that can efficiently handle case management systems for adult social care. Businesses adept at providing high-quality services that align with social value and sustainability would be well-suited to compete in similar future tenders. The emphasis on non-cost quality criteria underscores the importance of delivering superior service beyond mere price considerations. Access UK Limited’s successful bid highlights the potential for established and large-scale companies to leverage their existing frameworks to secure contracts with local authorities like the London Borough of Barnet.

## Notice

Support and maintenance of Mosaic software used in Adult Social Care

### Lot Information

Lot 1

Direct award in accordance with the Call Off award procedure set out in the YPO Framework Agreement 001095

### Procurement Information

Framework Agreements that have been established by other Public Sector Bodies that are lawfully accessible to the Council used in accordance with the terms and conditions of the relevant Framework Agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044418-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 9 Jul 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £567,478 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF BARNET |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW9 4EW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI71 Barnet |
| Local authority | Barnet |
| Electoral ward | Colindale North |
| Westminster constituency | Hendon |
| Delivery location | TLI71 Barnet |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCESS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 30 Jul 2025 at 15:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/044418-2025

## Notice URLs

- https://londonbarnet.delta-esourcing.com
- https://londonbarnet.delta-esourcing.com/delta/viewNotice.html?noticeId=967095150

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05696c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05696c.json.