---
title: "Care Navigator Services (BHR)"
ocid: "ocds-h6vhtk-056a9e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056a9e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-056a9e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-056a9e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORTH EAST LONDON INTEGRATED CARE BOARD"
published: "2025-07-31"
---

# Care Navigator Services (BHR)

Buyer: NHS NORTH EAST LONDON INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-056a9e

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## Summary

The NHS North East London Integrated Care Board, located in London, has completed the procurement process for a contract titled "Care Navigator Services (BHR)" in the healthcare services industry. This contract specifically addresses outpatient care services and is situated within the regions of Barking & Dagenham, Havering, or Redbridge. The procurement method was limited in nature, focusing on sub-central government public authorities under a special light touch regime. The contract, valued at £202,500, was awarded to Age UK Redbridge, Barking, and Havering Ltd, with services planned to commence from 1st September 2025 until 31st March 2028, with potential extensions outlined until 2030.

This tender offers significant opportunities for businesses specialising in healthcare services, particularly those experienced in managing and supporting frail adults with multiple long-term conditions. The tender presents a growth avenue for organisations capable of integrating services across health, social care, and voluntary sectors. Companies like Age UK, which have established strong relationships with emergency departments and are adept at coordinating community-based health support, are exceptionally well-positioned to compete in such procurements, especially within the geographical location indicated.

## Notice

The service aims to: * Support adult patients with frailty and multiple long-term conditions to self-manage, ensuring they have maximum support at home, enabling choices and access to services in the community to achieve the best possible quality of life and independence * Have strong links with Emergency Departments, frailty units and frailty SDECs across Queen's Hospital, King George Hospital and Whipps Cross Hospital sites to support safe and effective discharge particularly for *pathway 0 patients * Utilising services across health, social care and voluntary sectors to self-manage * Support patients who are registered with a GP practice in Barking & Dagenham, Havering or Redbridge

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044926-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Jul 2025 |
| Contract period | 31 Aug 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £202,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH EAST LONDON INTEGRATED CARE BOARD |
| Additional buyers | NHS LONDON COMMERCIAL HUB |
| Locality | LONDON |
| Post town | East London |
| Postcode | E15 1DA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AGE UK REDBRIDGE, BARKING AND HAVERING |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85112200 - Outpatient care services

## Release History

- 31 Jul 2025 at 15:53 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/044926-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/044926-2025
  31st July 2025 - Contract award notice on Find a Tender

## Notice URLs

- http://www.ageuk.org.uk/redbridgebarkinghavering/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056a9e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-056a9e.json.