---
title: "Understanding and managing waits for assessment and support - defining and measuring timescales"
ocid: "ocds-h6vhtk-056acc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056acc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-056acc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-056acc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "IMPROVEMENT & DEVELOPMENT AGENCY"
published: "2025-07-31"
---

# Understanding and managing waits for assessment and support - defining and measuring timescales

Buyer: IMPROVEMENT & DEVELOPMENT AGENCY  
Current stage: Award  
OCID: ocds-h6vhtk-056acc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056acc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-056acc.json)

## Summary

The public procurement process, titled "Understanding and managing waits for assessment and support – defining and measuring timescales," was overseen by the Improvement & Development Agency. This process falls under the health and social work services industry category and took place in the United Kingdom, specifically managed from London. The procurement method was below threshold with limited competition, and the process is now in the award stage, marked as complete. The project period runs from 22 July 2025 to 30 January 2026, with the possibility of a six-month extension. The contract was signed on 18 July 2025, with a gross value of £30,000.

This tender offers substantial opportunities for businesses, particularly those specialising in health and social work services. The process is well-suited for small to medium-sized enterprises (SMEs) such as Changeology Group Ltd, which successfully secured the contract as the supplier. Businesses with expertise in measurement and assessment services, particularly within public sector frameworks, can find opportunities for growth by participating in similar procurement processes that target specific and vital public service needs. The scope for future work, contingent on the learning outcomes and extensions, can further provide a stable avenue for ongoing engagement and development.

## Notice

This work builds on previous work undertaken for PCH in 2024/25 examining the experience of a range of councils around measuring timescales. This work will test and develop this in much greater depth. This universal work also runs alongside a parallel piece of targeted work (B6) supporting a small number of sites. Learnings from the targeted work will feed into this examination of timescales. It may also be, depending on timings, that this work is tested back out in some of the targeted sites. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=970088966

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044991-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Jul 2025 |
| Contract period | 21 Jul 2025 - 30 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £25,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IMPROVEMENT & DEVELOPMENT AGENCY |
| Locality | UK-LONDON: HEALTH AND SOCIAL WORK SERVICES. |
| Post town | South West London |
| Postcode | SW1P 3HZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHANGEOLOGY GROUP |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 31 Jul 2025 at 18:06 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/044991-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/044991-2025
  31st July 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=970088966
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056acc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-056acc.json.