--- title: "Lone Worker Solutions" ocid: "ocds-h6vhtk-056af0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056af0" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-056af0.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-056af0.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "CAERPHILLY COUNTY BOROUGH COUNCIL" published: "2025-08-01" --- # Lone Worker Solutions Buyer: CAERPHILLY COUNTY BOROUGH COUNCIL Current stage: Planning OCID: ocds-h6vhtk-056af0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056af0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-056af0.json) ## Summary Caerphilly County Borough Council is in the planning stage of a procurement process titled "Lone Worker Solutions," within the services industry category. The process involves a preliminary market engagement seeking input on lone worker safety solutions. Interested suppliers have until the deadline of 01 September 2025 to respond to this request for information (RFI). The council is located in Hengoed, UK, and the engagement aims to collect insights on innovative safety technologies applicable to diverse departments such as Housing, Environmental Health, and Trading Standards. The council's existing contract in this area runs until 30 April 2026, and potential procurement activities are anticipated to follow the information gathering phase. This tender presents opportunities for business growth, especially for suppliers specialising in IT services like consulting and software development. The council is looking for scalable, integrated solutions that can enhance lone worker protection, offering an attractive prospect for businesses that provide advanced technologies such as GPS tracking, panic alerts, and integration capabilities with other systems. Suppliers who have proficiency in mobile platform compatibility and can offer unique safety features are well-suited to compete. The procurement process encourages participation from SMEs, suggesting inclusiveness in its approach to supplier selection, thereby broadening the competitive landscape for businesses aiming to expand their reach in the public sector market. ## Notice Caerphilly County Borough Council is conducting a pre market engagement exercise to gather information on current and emerging lone worker safety solutions. This RFI is intended to inform the Council's understanding of available technologies and services in preparation for potential future procurement activity. The Council currently has a contract in place for lone worker safety solutions until 30 April 2026. The existing provision includes a combination of fob-style devices and mobile applications installed on employees' smartphones. Approximately 150 employees across various departments--including Housing, Environmental Health, and Trading Standards--are currently using the system. The Council is seeking to: - Understand the range of lone worker safety solutions currently available in the market. - Explore innovative technologies that enhance lone worker protection. - Assess the scalability, integration capabilities, and user experience of available solutions. - Identify potential suppliers for future procurement opportunities. ### Planning Information Interested suppliers are invited to respond with information addressing the following areas: Company Overview Company background and relevant experience. Existing clients in the public sector (if applicable). Product/Service Description Overview of lone worker devices and/or software solutions. Key features (e.g., GPS tracking, panic alerts, two-way communication, fall detection). Compatibility with mobile platforms (iOS/Android) and wearable devices. Innovation and Differentiation Unique features or innovations. Integration with other systems (e.g., HR, incident reporting, emergency services). Support and Maintenance Service levels and support arrangements. Training and onboarding processes. Data Security and Compliance Approach to data protection and GDPR compliance. Hosting arrangements (e.g., cloud-based, on-premise). Commercial Information Indicative pricing models (e.g., per user, per device). Contractual flexibility and licensing options. Please submit your response electronically to: Jessica Thomas (thomaj11@caerphilly.gov.uk) by 23:59 on Monday 01 September 2025. Responses should be no more than 5 pages in length and may include supporting brochures or product sheets as appendices. This RFI is issued solely for information-gathering purposes and does not constitute a commitment to procure any goods or services. The Council is not liable for any costs incurred by respondents in the preparation or submission of responses. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/045054-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Aug 2025 | | Submission deadline | Not specified | | Future notice date | 3 Nov 2025 | | Award date | Not specified | | Contract period | 30 Apr 2026 - 30 Apr 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £200,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CAERPHILLY COUNTY BOROUGH COUNCIL | | Locality | HENGOED | | Post town | Cardiff | | Postcode | CF82 7PG | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL53 Gwent Valleys | | Local authority | Caerphilly | | Electoral ward | Ystrad Mynach | | Westminster constituency | Caerphilly | | Delivery location | TLL16 Gwent Valleys | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 1 Aug 2025 at 08:56 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/045054-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/045054-2025 1st August 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.caerphilly.gov.uk - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056af0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-056af0.json.