---
title: "Provision of Care and Support in Extra Care Housing at Castlestead View, Oxenholme, Kendal, LA9 7FY"
ocid: "ocds-h6vhtk-056b0f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056b0f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-056b0f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-056b0f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WESTMORLAND AND FURNESS COUNCIL"
published: "2026-03-05"
---

# Provision of Care and Support in Extra Care Housing at Castlestead View, Oxenholme, Kendal, LA9 7FY

Buyer: WESTMORLAND AND FURNESS COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-056b0f

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## Summary

The public procurement process conducted by Westmorland and Furness Council concerns the provision of care and support in Extra Care Housing at Castlestead View, Oxenholme, Kendal. This procurement falls under the industry category of health and social work services and is located within the UK region of Kendal, United Kingdom. Initially started with an open procedure to identify a preferred provider, the tender has reached its award stage, with I CARE (GB) LIMITED selected to deliver services from January 2026 through to January 2028, with an option to extend the contract for an additional 12 months. A recent cancellation notice was published in March 2026, indicating that a contract scheduled for signature was ultimately not signed.

This tender presents business growth opportunities for those in the health and social care industry, particularly providers capable of delivering comprehensive care services that align with the Care Act 2014 requirements. Companies that specialise in adult social care services with the ability to deliver responsive care in Extra Care Housing environments would be well-suited for competing in such a contract. The procurement process saw high interest, with 21 initial bids and 16 reaching the final stage, highlighting the competitive landscape and opportunity for businesses to showcase innovative care solutions within the context of an established extra care model. The scheme includes a variety of facilities and communal areas, increasing the attractiveness of providing services in such a progressive living community.

## Notice

The council have recently conducted an open procurement for the care and support needs currently delivered within the Extra Care Housing scheme at Castlestead View, Kendal. The range of care and support needs within the scheme aims to reflect a balanced community model of approximately, a third of people with; low care needs 0-7 hours/week, medium care needs 8-14 hours/week and high care needs 15+ hours/week. The service will be accessed by people between the age of 55 and 64 years with an assessed care and support need. The restriction around the age of adults accessing this service is linked to the tenancy age restriction set by the Landlord. The provider selected to deliver the above services will be the Council's preferred provider to deliver formal care and support arrangements (care managed referrals) within the scheme. The Provider shall ensure it delivers the Services at all times in compliance with the Care Act 2014. Furthermore, the Provider shall deliver the Services in a manner that ensures the Council complies with its obligations under the Care Act 2014 so far as such obligations relate to the Services The service shall be delivered in accordance with the service specification provided in the tender process and the requirements set out in the Service Provision Order (SPO) and any other care planning documents provided. Adult Social Care service users in Extra Care Housing retain the right to choose self-directed support for alternative provision via a Direct Payment or Individual Service Fund, in order to fulfil their care and support requirements. It is envisaged that the selected provider would be the natural choice of provider (preferred provider) but individuals are free to choose alternative provision. The Scheme: Castlestead View 104 self-contained units consisting of: a. 46 x 2 bedroom units shared ownership b. 20 x 1 bedroom rental units c. 14 x 2 bedroom rental units d. 24 x Bungalow units shared ownership Range of Facilities: Resident Lounge, Restaurant Laundry Room Hairdresser Buggy store Assisted bathing Staff offices plus an Alarm Call System Car park Guest Suite Communal gardens Office Accommodation The Scheme is owned and managed by Housing 21. The Landlord has agreed access to their premises and use of some facilities at Castlestead View to the successful bidder .

### Planning Information

Engagement Session for Providers of Support and Care in Extra Care Housing
Monday 21st July 2025 16:00 - 17:00 (via Microsoft Teams)
Westmorland and Furness Council is looking to engage with existing and potential day opportunities providers to discuss the forthcoming of care and support contracts in 2 extra care housing schemes in Westmorland and Furness: Castlestead View, Kendal and Newton House, Penrith. 
The purpose of this event is to:
• provide information about the two extra care housing schemes
• discuss the service specification and proposed Key Performance Indicators
• provide details of the timeline for the forthcoming tenders
• allow providers to ask questions
Providers are not required to attend to be considered for the tender process but those attending should find the event beneficial, as it will outline the two extra care housing schemes, the proposed service specification and provide insight and information regarding the procurement process to be undertaken.
If you would like to join the meeting please send an email request for the meeting invite, by 12 noon Monday 21st July to: commissioning.waf@cumbria.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/019901-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Mar 2026 |
| Submission deadline | 15 Sep 2025 |
| Future notice date | Not specified |
| Award date | 7 Nov 2025 |
| Contract period | 10 Jan 2026 - 9 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £768,189 |
| Lots value | £768,189 |
| Awards value | £872,514 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Cancelled |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTMORLAND AND FURNESS COUNCIL |
| Additional buyers | Missing |
| Locality | KENDAL |
| Post town | Lancaster |
| Postcode | LA9 4DQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD14 Westmorland and Furness |
| Local authority | Westmorland and Furness |
| Electoral ward | Kendal Strickland and Fell |
| Westminster constituency | Westmorland and Lonsdale |
| Delivery location | TLD12 East Cumbria |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | I CARE (GB |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 5 Mar 2026 at 12:56 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/019901-2026
- 20 Nov 2025 at 16:03 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/075804-2025
- 13 Aug 2025 at 13:21 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/048431-2025
- 13 Aug 2025 at 10:37 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/048340-2025
- 1 Aug 2025 at 09:54 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/045104-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/019901-2026
  5th March 2026 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/075804-2025
  20th November 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/048431-2025
  13th August 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/048340-2025
  13th August 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/045104-2025
  1st August 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.icaregroup.co.uk
- http://www.westmorlandandfurness.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.the-chest.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056b0f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-056b0f.json.