---
title: "The provision of Car Park Management services"
ocid: "ocds-h6vhtk-056b7e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056b7e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-056b7e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-056b7e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT UK EAST ANGLIA LIMITED"
published: "2025-08-04"
---

# The provision of Car Park Management services

Buyer: TRANSPORT UK EAST ANGLIA LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-056b7e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-056b7e.json)

## Summary

The procurement process led by Transport UK East Anglia Limited, based in London, involves awarding a contract for car park management services. This initiative falls within the services industry, specifically focusing on car park management. The procurement was conducted via a direct award method, favouring continuity and the seamless provision of services during a transitional phase before a competitive tender process. The contract, valued at £600,000 gross, was awarded on 4th August 2025, with a contract period from 14th August 2025 to 10th August 2026. Services will be provided across various regions in the United Kingdom, including UKH, UKI, and UKJ.

This direct award to National Car Parks (EUK) Limited, a large-scale operation in London, presents a significant opportunity for growth in the car park management sector. The contract encompasses operations like ANPR system implementation, payment system maintenance, enforcement patrols, and customer service, offering substantial business development avenues. Firms specializing in advanced technological solutions for parking management, enforcement solutions, and integrated payment systems would find this tender particularly beneficial. Businesses well-versed in managing client interactions, performing detailed revenue reconciliations, and offering superior customer service can leverage this contract to expand their presence in the utilities sector.

## Notice

The contract is for the provision of comprehensive car park management services which encompasses the operation of automatic number plate recognition (ANPR) systems, payment terminals and cashless payment platforms, patrol-based enforcement, revenue reconciliation and reporting, and support for client business development activities related to car parking operations. Under this agreement, NCP will assume full responsibility for processing and administering the staff/visitor white-list across the entire estate, maintaining a central database of whitelisted vehicles and implementing regular audit processes. The supplier will serve as the primary contact point for staff regarding registration amendments, Parking Charge Notice (PCN) queries, and authorised contractor requests. Additional services include customer contact management with funded technology solutions featuring automated intercom responses, comprehensive monthly reporting covering contact types, sources, resolutions, locations and response times, and the timely issuing of Parking Charge Notices following contravention dates.

### Procurement Information

Under this contract, NATIONAL CAR PARKS LTD (NCP) will deliver comprehensive car park management services encompassing ANPR system operation, payment terminal maintenance, patrol-based enforcement, revenue collection, permit administration, and customer service support. NCP will conduct regular facility inspections, issue Parking Charge Notices as required, and serve as the primary point of contact for inquiries related to vehicle registrations and contractor requests.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/045748-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Aug 2025 |
| Contract period | 13 Aug 2025 - 10 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT UK EAST ANGLIA LIMITED |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1EJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NATIONAL CAR PARKS (EUK |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98351000 - Car park management services

## Release History

- 4 Aug 2025 at 15:04 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/045748-2025
- 1 Aug 2025 at 14:04 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/045293-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/045748-2025
  4th August 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/045293-2025
  1st August 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.ncp.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056b7e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-056b7e.json.
