---
title: "QHM-2025-9518 Social Navigation"
ocid: "ocds-h6vhtk-056bc3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056bc3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-056bc3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-056bc3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD"
published: "2025-08-28"
---

# QHM-2025-9518 Social Navigation

Buyer: NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-056bc3

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## Summary

The public procurement process for "QHM-2025-9518 Social Navigation" is being conducted by the NHS North East and North Cumbria Integrated Care Board. The procurement falls under the category of community health services, and it is located in Sunderland, UKC, United Kingdom. The current procurement stage is focused on the award, following a tender update. The contract, valued at £11,197, is set to start on 1 April 2025 and will conclude on 31 March 2026. The procurement was conducted via a Direct Award Process as part of the Provider Selection Regime (PSR), sidestepping the scope of The Procurement Act 2023.

The procurement of this contract presents growth opportunities for businesses specializing in health services. With the limited procurement method and reliance on existing service provision standards, well-established providers with a proven track record in delivering community health services would be particularly suited to undertake this contract. The opportunity is open to businesses capable of fulfilling quality and cost criteria effectively, maintaining necessary standards according to the Provider Selection Regime guidelines. Such businesses stand to grow by expanding their service delivery within the healthcare sector in the UK, particularly in the North East and North Cumbria regions.

## Notice

Social Navigation

### Lot Information

Lot 1

Social Navigation The relevant authority intends to award a contract to an existing provider under Direct Award C under the Health Care Services (Provider Selection Regime) regulations 2023. The contract value is PS11197. Contract Start Date: 01/04/2025 Contract End Date: 31/03/2026 Although the contract start is 01/04/2025, the services have been delivered on an implied contract and contracts will be issued following the standstill period from the date of this notice.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the Standstill Period. Representations by providers must be made to decision makers by midnight on 13/08/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. A contract will not be awarded until after the 9th working day following standstill.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/051780-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Jul 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £11,197 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR5 3XB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Castle |
| Westminster constituency | Washington and Gateshead South |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIRST CONTACT CLINICAL |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85323000 - Community health services

## Release History

- 28 Aug 2025 at 08:20 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/051780-2025
- 1 Aug 2025 at 17:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/045417-2025

## Notice URLs

- https://northeastnorthcumbria.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-056bc3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-056bc3.json.
