---
title: "Docklands Light Railway Technical Support and Spares Agreement"
ocid: "ocds-h6vhtk-05817c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05817c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05817c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05817c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT FOR LONDON"
published: "2025-10-27"
---

# Docklands Light Railway Technical Support and Spares Agreement

Buyer: TRANSPORT FOR LONDON  
Current stage: Award  
OCID: ocds-h6vhtk-05817c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05817c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05817c.json)

## Summary

The contracting process for the "Docklands Light Railway Technical Support and Spares Agreement" involves Transport for London as the buying organisation. The procurement aims to provide technical support and spares for the signalling system on the Docklands Light Railway network. The contract spans 3 years, starting on 1st October 2025, with an option to extend by up to 1 year. The direct award was completed under provisions of the Procurement Act 2023, highlighting intellectual property rights constraints. The supplier, HITACHI RAIL GTS UK LIMITED, will deliver services across various regions of the United Kingdom, and the contract's gross value is £4,288,916.40.

This tender represents a significant opportunity for businesses with expertise in railway systems and infrastructure support, particularly those capable of providing specialised technical services attributed to signalling systems. Given the direct procurement method, companies possessing essential intellectual property or exclusive technical capabilities in railway signalling are best suited to engage in similar procurement processes. The contract includes optional services for additional investigations, specialist engineering consultation, and training, offering additional avenues for businesses to expand their service offerings to support and maintain sophisticated rail systems.

## Notice

Technical support and spares provision for the signalling system deployed on the Docklands Light Railway network. The Contract length will be 3 years with an option to extend by up to 1 year. The scope of the Service provisions includes: - Hitachi technical office support - Seltrac Failure Notice investigations - Maintenance support - System Monitoring - Technical Training and Mentoring - Spares and Repairs Service - Asset life roadmap support - Obsolescence management support - Cyber security provisions.

### Procurement Information

The reasons for a single source award pursuant to the direct award justifications set out in paragraph 5 of Schedule 5 of the Procurement Act 2023 are as follows: 1. Hitachi is the only supplier capable of providing the required services to maintain the DLR signalling system as they own the intellectual property rights (IPR) in that system, including the hardware and software for all signalling sub-systems. 2. The DLR signalling system is a bespoke and complex system designed for the DLR. No other operator has the IPR (including access to the source code of the system software), expertise or knowledge required to provide the technical support services for the signalling system. TfL has no contractual right to access the source code for the software and associated IPR. 3. Hitachi will not permit others to access or maintain its software as this would invalidate the safety assurances given by Hitachi, in its capacity as the signalling design authority, that the system is and continues to be fit for purpose and safe to operate. 4. For the reasons explained above, there are no reasonable alternatives to the services required from Hitachi under the support agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/068493-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Aug 2025 |
| Contract period | 30 Sep 2025 - 1 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £3,574,097 |
| Contracts value | £3,574,097 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HITACHI RAIL GTS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50220000 - Repair, maintenance and associated services related to railways and other equipment

## Release History

- 27 Oct 2025 at 11:35 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/068493-2025
- 17 Sep 2025 at 14:35 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/057433-2025
- 5 Aug 2025 at 12:37 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/046117-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/068493-2025
  27th October 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/057433-2025
  17th September 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/046117-2025
  5th August 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.hitachirail.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05817c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05817c.json.