---
title: "Assistive Technology, Alarms and Peripherals"
ocid: "ocds-h6vhtk-0582e6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0582e6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0582e6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0582e6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NOTTINGHAM CITY COUNCIL"
published: "2025-11-11"
---

# Assistive Technology, Alarms and Peripherals

Buyer: NOTTINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0582e6

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## Summary

The Nottingham City Council has successfully completed its procurement process for the provision of digital care alarms and associated peripherals under the project titled "Assistive Technology, Alarms and Peripherals." This initiative is part of Nottingham City Council Housing Services, specifically the Nottingham on Call (NoC) service, which seeks to upgrade its alarm systems to digital formats, preparing for the 2027 PSTN switch-off. The procurement, conducted through an open procedure, was aimed at replacing outdated systems with new digital solutions and enhancing service offerings, including mobile care solutions. The contract was awarded to CAREIUM UK LIMITED and will span from 3rd November 2025 to 2nd November 2029, covering the Greater Nottingham and East Midlands area. Approximately £1.68 million has been allocated for this contract, with contracts signed on 30th October 2025, and the award was confirmed on 11th November 2025.

This tender presents significant opportunities for businesses specialising in digital assistive technologies and alarm systems, particularly those capable of providing comprehensive service packages that include installation, maintenance, and support for digital care systems. As the chosen supplier, CAREIUM UK LIMITED will play a key role in this digital transformation, offering businesses a blueprint for success in similar public sector procurements. Enterprises with expertise in digital solutions, alarm systems, and social care apparatus, especially those that can handle the supply and integration of such technologies, are well-suited to engage in such opportunities to foster business growth while contributing to community well-being. The procurement process also included a framework agreement for ensuring fixed pricing and streamlined supplier engagement, beneficial for companies looking to secure stable, long-term business operations.

## Notice

Nottingham on Call (NoC) is part of Nottingham City Council Housing Services. NoC provides an alarm response service for predominantly older and/or disabled people, including: * Residents in NCC independent living (sheltered) accommodation * Residents of other housing organisations' sheltered housing * Private customers in Nottingham and the Greater Nottingham area NoC employs 49 FTE staff, based at NCH's Harvey Road site in Bilborough, and provides a complete installation, call monitoring, maintenance and repair and mobile response service, 24 hours a day, 365 days a year. The service utilises a digital-ready Answerlink operating system and is ready to and to take advantage of the opportunities that digital transformation presents. Approximately 5,200 of the connections that NoC monitors are via dispersed care alarms, approximately 3,600 of which are digital and 1,600 are analogue. Nottingham on Call continues to seek to expand its operation within the Greater Nottingham and East Midlands locality. Nottingham City Council Housing Services is seeking to procure replacement digital care alarms and associated peripherals to enable the Nottingham on Call (NoC) service to continue to provide an effective and quality service to its customers ahead of the 2027 PSTN switch off. The service has made over 70% progress towards the digital replacement programme and is looking to partner with a single supplier to complete this process to ensure that best value is achieved. The NoC service is currently seeking to expand its service offer to take advantage of the opportunities that digital connections bring. This includes both mobile care solutions and the ability to provide proactive care through data monitoring. This tender is concerned with the provision of digital alarms to continue our replacement care alarm programme as well as providing a mobile alarm offer.

### Lot Information

Lot 1

Renewal: Extensions can be used if contract is being delivered to terms of the contract. Extensions allowed are 2x 12 month periods.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/072812-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Nov 2025 |
| Submission deadline | 3 Sep 2025 |
| Future notice date | Not specified |
| Award date | 16 Oct 2025 |
| Contract period | 3 Nov 2025 - 2 Nov 2029 |
| Recurrence | 2029-01-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,400,000 |
| Lots value | £1,400,000 |
| Awards value | £1,400,000 |
| Contracts value | £1,400,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM CITY COUNCIL |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG2 3NG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Castle |
| Westminster constituency | Nottingham East |
| Delivery location | TLF1 Derbyshire and Nottinghamshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAREIUM |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 32 - Radio, television, communication, telecommunication and related equipment
- 33 - Medical equipments, pharmaceuticals and personal care products
- 35 - Security, fire-fighting, police and defence equipment
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 31625000 - Burglar and fire alarms
- 32000000 - Radio, television, communication, telecommunication and related equipment
- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 35121700 - Alarm systems
- 35800000 - Individual and support equipment
- 48000000 - Software package and information systems
- 50312600 - Maintenance and repair of information technology equipment
- 79711000 - Alarm-monitoring services

## Release History

- 11 Nov 2025 at 13:52 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/072812-2025
- 17 Oct 2025 at 17:18 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/066512-2025
- 7 Aug 2025 at 00:14 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/046707-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/072812-2025
  11th November 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/066512-2025
  17th October 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/046707-2025
  7th August 2025 - Tender notice on Find a Tender

## Notice URLs

- http://www.nottinghamcity.gov.uk/
- https://www.careium.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0582e6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0582e6.json.