---
title: "Revenues and Benefit System and OnDemand Services"
ocid: "ocds-h6vhtk-058311"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058311"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058311.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058311.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRAFFORD COUNCIL"
published: "2025-08-07"
---

# Revenues and Benefit System and OnDemand Services

Buyer: TRAFFORD COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-058311

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058311)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-058311.json)

## Summary

Trafford Council has completed the procurement process for a 5-year contract concerning the "Revenues and Benefit System and OnDemand Services." The contract pertains to IT services, including consulting, software development, Internet, and support, aiming to deliver statutory duties within the council's Revenues and Benefits service area. Located in Manchester within the UKD region, the process reached the award stage on 7th August 2025, with Civica UK Ltd securing the contract through a direct award via the VAS Framework - Vertical Application Solutions - CCS Lot 1. The contract was signed and involves a substantial financial commitment valued at £2,533,884 GBP.

This tender can offer substantial opportunities for businesses specialising in IT services and solutions, particularly large companies capable of delivering comprehensive software systems and support services. Organisations with expertise in handling council operations and pro-active service provision would find such contracts financially rewarding and strategically beneficial. With the procurement designed as a 'call-off' contract, it allows flexibility in resource allocation, suitable for businesses proficient in adapting to varying service demands, thus fostering growth within sector-focused technology and software firms.

## Notice

The Council requires a software system to deliver it's statutory duty within the Revenues and Benefits service area.

### Lot Information

Lot 1

5 year contract - 30/09/2025 - 29/09/2030 The Council requires a software system to deliver it's statutory duty within the Revenues and Benefits service area. In addition, the Council also uses OnDemand services for off-site processing to deal with cover for staff absence, vacancies and short term, short funded schemes. It also can be used for pro-active services such as reviews on discounts and exemptions. It is a 'call-off' contract so they only have to use what we require.

### Procurement Information

Direct Award via the VAS Framework - Vertical Application Solutions - CCS Lot 1.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/046774-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Aug 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,533,884 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRAFFORD COUNCIL |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M32 0TH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Trafford |
| Electoral ward | Gorse Hill & Cornbrook |
| Westminster constituency | Stretford and Urmston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 Aug 2025 at 09:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/046774-2025

## Notice URLs

- https://www.trafford.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058311. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058311.json.