---
title: "NLFT Network and Desktop Support Services Contract (RFI)"
ocid: "ocds-h6vhtk-0583a4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0583a4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0583a4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0583a4.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NORTH LONDON NHS FOUNDATION TRUST"
published: "2025-08-11"
---

# NLFT Network and Desktop Support Services Contract (RFI)

Buyer: NORTH LONDON NHS FOUNDATION TRUST  
Current stage: Tender  
OCID: ocds-h6vhtk-0583a4

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## Summary

The procurement process initiated by the North London NHS Foundation Trust involves planning for the "NLFT Network and Desktop Support Services Contract (RFI)" within the IT services industry, encompassing computer support and consultancy services. This contract, scheduled to run from 29th August 2025 to 31st October 2026, aims to provide a comprehensive 24x7x365 support package, including a dedicated customer service manager and monthly review meetings. Located primarily in London, the engagement stage necessitates market feedback by 18th August 2025, with full service onboarding expected by the end of that month. Although a cancellation of the previous tender notice occurred on 11th August 2025 due to time constraints in the supplier response timeline, the planning phase continues to pave the way for future notices, anticipated by 21st August 2025.

This tender presents a fertile opportunity for businesses specialising in IT support services, particularly those adept in integrated consultancy solutions. With a gross contract value of £336,000, the engagement favours small to medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), providing these entities an opportunity to demonstrate their capabilities in fulfilling a significant public sector project. The focus on robust IT infrastructure support aligns with organisational growth strategies for companies looking to expand their public sector footprint.

## Notice

The trust requires a 15 months support contract 24x7x365. With a dedicated CSM & monthly review meetings with Dashboard/portal access and insights. All services must be fully onboarded and live by the 29th August 2025. You should note that the only permissible way to participate in this RFI is to download the RFI document on https://health-family.force.com/s/Welcome and upload a completed copy.

### Planning Information

RFI

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/047519-2025 |
| Notice type | UK12 - Procurement Termination Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | 21 Aug 2025 |
| Award date | Not specified |
| Contract period | 28 Aug 2025 - 31 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £280,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Withdrawn |
| Lots status | Withdrawn |
| Awards status | Cancelled |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH LONDON NHS FOUNDATION TRUST |
| Additional buyers | Missing; NORTH EAST LONDON NHS FOUNDATION TRUST |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 0PE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI52 Barking & Dagenham and Havering |
| Local authority | Havering |
| Electoral ward | Rainham & Wennington |
| Westminster constituency | Dagenham and Rainham |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72600000 - Computer support and consultancy services

## Release History

- 11 Aug 2025 at 09:08 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/047519-2025
- 7 Aug 2025 at 15:12 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/047027-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/047519-2025
  11th August 2025 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/047027-2025
  7th August 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.nelft.nhs.uk
- https://www.northlondonmentalhealth.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0583a4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0583a4.json.