---
title: "Support & Maintenance for Patient Administration Software"
ocid: "ocds-h6vhtk-0583de"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0583de"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0583de.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0583de.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ROYAL CORNWALL HOSPITALS NHS TRUST"
published: "2025-08-08"
---

# Support & Maintenance for Patient Administration Software

Buyer: ROYAL CORNWALL HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-0583de

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0583de)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0583de.json)

## Summary

The procurement process for "Support & Maintenance for Patient Administration Software" was conducted by the Royal Cornwall Hospitals NHS Trust, located in Truro, United Kingdom. The procurement falls under the services industry category, specifically for system and support services. This direct award, part of a complete tender process, targeted the proprietary software by utilizing a single source provider. The procurement process reached the award stage with a contract period starting on 1st October 2025 and ending on 30th September 2026. A future milestone for the contract's signature is scheduled for 29th August 2025. The total contract value grossed at GBP 632,290.

This tender presents an opportunity for businesses in the software support and maintenance industry, especially those with expertise in patient administration systems, to grow through potential subcontracting or collaboration with DH OPCO UK LTD, the awarded supplier. As the procurement method was a direct award due to proprietary software constraints, businesses that can deliver niche, specialized services or hold intellectual property rights may find similar opportunities. The potential for collaboration within this sector highlights the importance of maintaining unique technical expertise and rights to proprietary solutions in the healthcare services market.

## Notice

Support & Maintenance for Patient Administration Software Provided remotely

### Procurement Information

Proprietary software - Single source provider

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/047125-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Aug 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £526,908 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL CORNWALL HOSPITALS NHS TRUST |
| Locality | TRURO |
| Post town | Truro |
| Postcode | TR1 3LJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK3 Cornwall and Isles of Scilly |
| ITL 3 | TLK30 Cornwall and Isles of Scilly |
| Local authority | Cornwall |
| Electoral ward | Gloweth, Malabar & Shortlanesend |
| Westminster constituency | Truro and Falmouth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DH OPCO |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services

## Release History

- 8 Aug 2025 at 08:10 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/047125-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/047125-2025
  8th August 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.dedalus.com/uki
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0583de. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0583de.json.