---
title: "Provision of Professional Interpreting and Translation Services"
ocid: "ocds-h6vhtk-05846e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05846e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05846e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05846e.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "KING'S COLLEGE HOSPITAL NHS FOUNDATION TRUST"
published: "2026-01-25"
---

# Provision of Professional Interpreting and Translation Services

Buyer: KING'S COLLEGE HOSPITAL NHS FOUNDATION TRUST  
Current stage: Tender  
OCID: ocds-h6vhtk-05846e

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## Summary

King's College Hospital NHS Foundation Trust is currently in the tender phase for a contract focused on the "Provision of Professional Interpreting and Translation Services," with a notable deadline for expressions of interest on 6th February 2026 and the award period concluding on 1st April 2026. The Trust, situated in London, is leveraging a Competitive Flexible Procedure as outlined in the Procurement Act 2023. The services are intended to be utilised across multiple sites including King’s College Hospital and other associated healthcare facilities. This procurement falls under the services category, specifically targeting interpretation and translation support across a diverse linguistic patient base, and seeks to integrate advanced technology solutions for service delivery. The contract value stands at £1,440,000 gross with potential extensions post-2028.

This tender presents substantial growth opportunities for businesses specialising in language services, particularly those with expertise in digital and AI-assisted communication technologies. Small and Medium-sized Enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs) are well-positioned to compete, given the emphasis on innovative service models and the ability to deliver across multiple NHS locations. The Trust's commitment to equitable access and high service standards, including performance tracking against key metrics, offers a vibrant platform for businesses that can demonstrate technical proficiency and social value, as reflected in the tender's weightage on quality and price criteria.

## Notice

King's College Hospital NHS Foundation Trust (the "Contracting Authority"), acting through its wholly owned subsidiary King's Facilities Management (KFM), invites suitably qualified and experienced providers to participate in a Competitive Flexible Procedure for the Provision of Interpretation and Translation Services across all King's sites, including King's College Hospital (Denmark Hill), Princess Royal University Hospital, Orpington Hospital, Beckenham Beacon, Queen Mary's Sidcup, and associated community locations. The Trust serves a highly diverse population, representing over 120 languages, and seeks to procure a comprehensive, responsive, and technology-enabled language support service to ensure equitable access to healthcare. The service will include: Face-to-face, telephone, video, and AI-assisted interpretation (including British Sign Language and non-spoken communication support). Translation services for clinical and non-clinical documents in multiple formats, with appropriate human verification of AI-assisted outputs. Real-time digital booking and reporting systems, capable of integration with NHS systems and compliant with NHS Information Governance and the Data Security and Protection Toolkit. Performance monitoring against defined KPIs, including minimum 95-98% fill rates, rapid response to urgent requests, and at least 90% patient satisfaction. The service aims to deliver cost-effective, high-quality, and inclusive communication support aligned with the Trust's equality, diversity, and digital transformation objectives. Providers will be expected to demonstrate innovation, use of AI and automation responsibly, and capacity to deliver across a multi-site NHS environment. This opportunity will follow a multi-stage Competitive Flexible Procedure under the Procurement Act 2023. Stage 1 and 2 will involve assessment of Supplier Information Questionnaires (SIQs) and tender submission. Upon evaluation, shortlisted suppliers will be invited to demonstration, negotiation and BAFO - Stage 3.

### Lot Information

Lot 1

Options: Extendable by 1 year

Renewal: 1 year optional extension

### Planning Information

This engagement will focus on engagement with prospective suppliers on high-quality Translation and Interpretation Service to support the communication needs of patients across King’s College Hospital NHS Foundation Trust. As part of this process, a Request for Information (RFI) will be issued in August 2025 to the market to gain insight into current industry trends, innovative service delivery models, and potential efficiencies. The RFI will enable the Trust to better understand supplier capabilities and market direction, helping to shape a well-informed tender specification.
The ultimate objective is to ensure the successful implementation of a service model underpinned by the appropriate tools, systems, and expertise to provide consistent, reliable, and compliant translation and interpretation support. The selected supplier will be expected to meet NHS standards while facilitating equitable access to healthcare services for all patients, regardless of language or communication needs.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/006414-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jan 2026 |
| Submission deadline | Not specified |
| Future notice date | 3 Nov 2025 |
| Award date | Not specified |
| Contract period | 2 Aug 2026 - 2 Aug 2028 |
| Recurrence | 2029-07-02 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000 |
| Lots value | £1,200,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KING'S COLLEGE HOSPITAL NHS FOUNDATION TRUST |
| Additional buyers | KCH INTERVENTIONAL FACILITIES MANAGEMENT LLP; KING’S COLLEGE HOSPITAL NHS FOUNDATION TRUST |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE5 9NY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Herne Hill & Loughborough Junction |
| Westminster constituency | Dulwich and West Norwood |
| Delivery location | TLI London, TLI45 Lambeth |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 25 Jan 2026 at 12:27 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/006414-2026
- 8 Aug 2025 at 14:32 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/047368-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/006414-2026
  25th January 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/047368-2025
  8th August 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.kch.nhs.uk/
- https://www.kings-fm.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05846e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05846e.json.