---
title: "Civica Case Management Solution"
ocid: "ocds-h6vhtk-0584f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0584f2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0584f2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0584f2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HERTFORDSHIRE COUNTY COUNCIL"
published: "2025-08-11"
---

# Civica Case Management Solution

Buyer: HERTFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0584f2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0584f2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0584f2.json)

## Summary

The recent procurement by Hertfordshire County Council involved the successful awarding of a contract for a Civica Case Management Solution, focusing on data protection, environmental information regulations, and freedom of information requests. The contract, valued at £35,516.28, spans from 1st September 2025 to 1st September 2027. Categorised under the goods industry, the project operates within the Hertford, UKH23 region. The procurement stage has been completed and the contract has been signed as of 8th August 2025. The award, identified as "Below threshold - unknown", followed an active procurement method that aligns with the legal framework set by UKPGA 2023/54.

This tender offers significant opportunities for businesses involved in office and computing machinery sectors, as well as those providing equipment and supplies related to data management. Given the scope of data management systems and solutions, businesses specialising in information technology services or those capable of contributing to government compliance with data regulations would find this contract well-suited to their growth. The involvement of CIVICA UK LIMITED, a large-scale supplier, suggests a competitive environment where well-prepared organisations can thrive by enhancing public sector efficiency and compliance.

## Notice

This contract is for a tracking system for all aspects of Data Protection, Environmental Information Regulations and Freedom of Information requests.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/047558-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Aug 2025 |
| Contract period | 31 Aug 2025 - 1 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £35,516 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE COUNTY COUNCIL |
| Locality | HERTFORD |
| Post town | Stevenage |
| Postcode | SG13 8DQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | East Hertfordshire |
| Electoral ward | Hertford Castle |
| Westminster constituency | Hertford and Stortford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

## Release History

- 11 Aug 2025 at 09:58 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/047558-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/047558-2025
  11th August 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://www.hertfordshire.gov.uk
- https://www.civica.com/en-gb/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0584f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0584f2.json.
