---
title: "West Lancashire Integrated Urgent Care - NHS Lancashire & South Cumbria ICB"
ocid: "ocds-h6vhtk-058585"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058585"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058585.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058585.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS LANCASHIRE & SOUTH CUMBRIA INTEGRATED CARE BOARD ICB"
published: "2026-02-13"
---

# West Lancashire Integrated Urgent Care - NHS Lancashire & South Cumbria ICB

Buyer: NHS LANCASHIRE & SOUTH CUMBRIA INTEGRATED CARE BOARD ICB  
Current stage: Award  
OCID: ocds-h6vhtk-058585

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## Summary

NHS Lancashire & South Cumbria Integrated Care Board (ICB) has initiated a competitive procurement process for the West Lancashire Integrated Urgent Care Services. The procurement uses an open procedure specified under the Health Care Services Provider Selection Regime Regulations 2023, focusing on social work services. The process has reached the award stage with HCRG Care Services Ltd. identified as the successful bidder. The contract is set to commence on 1st July 2026 and run until 30th June 2031. HCRG Care Services Ltd. intends to subcontract part of the services to HCRG Care Provider Services Ltd, with a subcontracting percentage of 11% for back-office functions. Representations regarding the award must be submitted by Wednesday, 25th February 2026 midnight. The total contract value amounts to £19,074,775 over five years, with a standstill period started following the publication of the award intention notice.

This tender presents significant opportunities for businesses involved in urgent care services, particularly those specialising in integrated care models that enhance service sustainability, value, and innovation. Suitable vendors include organisations experienced in providing a range of urgent care services, such as Urgent Treatment Centres, Walk-in Centres, and Clinical Assessment Services, along with those capable of addressing minor illnesses and injuries. The ICB seeks to maintain high standards of service quality, with a strong emphasis on integration and collaboration. Local providers in West Lancashire and surrounding areas with robust mechanisms for improving access and reducing health inequalities should consider engagement, as the contractual terms offer stability with the possibility of extension, facilitating long-term business growth and fostering market presence within the healthcare sector.

## Notice

NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) has been acting as an agent on behalf of NHS Lancashire & South Cumbria Integrated Care Board (ICB) who were looking to undertake a Competitive Process for the provision of the Integrated Urgent Care (IUC) in West Lancashire. The Authority is committed to the provision of a high quality Integrated Urgent Care Service which shall include: * Co-located Urgent Treatment Centre (UTC) * Walk in Centre (WIC) * Deep Vein Thrombosis (DVT) services * Clinical Assessment Service (CAS) These services being procured are integrated with the other strands of 24/7 urgent and emergency care which meets the values, rights, obligations and expectations of patients as set out in the NHS Constitution. The total maximum value of this one contract was PS3,814,955 per annum. Therefore, the total maximum value of the five-year contract was PS19,074,775.

### Lot Information

Lot 1

This notice is for an intention to award a contract, for West Lancashire Integrated Care Services, under a competitive process. Integrated Urgent Care Services will be provided to individuals who are, or believe themselves to be, acutely ill with a condition that requires urgent attention, such that their immediate care needs cannot safely be deferred until the next day or to the end of the out of hours period. It is required to be sustainable, based on a service model that is clinically and commercially robust that can attract and retain suitably qualified competent practitioners and integrate with other services. This provision includes the treatment of minor illnesses and injuries at Ormskirk Urgent Treatment Centre (UTC) and Skelmersdale Walk in Centre (WIC), located within the West Lancashire area. The proposed new contract covers the West Lancashire locality within the Authority's area. The ICB is committed to providing stability to the sector and a model of services is being proposed, which intends to procure services for 3 years, with an option to extend for a further 2 years. The contract is intended to start on 1st July 2026. Contract Start Date: 1st July 2026 Contract End Date: 30th June 2031 The process was a competitive tendering process which was ran in line with the competitive tendering principles set out in the Provider Selection Regime (PSR) Regulations which support transparent, proportionate and fair decision making, in addition to the 5 key criteria which underpin the Regime of (i) quality and innovation; (ii) value; (iii) integration, collaboration and service sustainability, (iv) improving access, reducing health inequalities and facilitating choice; and (v) social value. 1 bidder has been selected as the highest overall scoring bidder and has been recommended as a successful bidder. This contract will be for an existing service. This contract will be with the existing provider, HCRG Care Services Ltd. The ITT was live on 17th October 2025 on the Atamis Portal. The deadline for submission was 28th November 2025 12:00pm mid day. The project reference in Atamis for this procurement was C386883 'West Lancashire Integrated Urgent Care (NHS Lancashire & South Cumbria ICB)'. The questionnaires were located within the requirements. The contract award criteria was specified in the procurement documents which included the agreed relative importance of key criteria, which bids were evaluated against. Additional information: This process was a competitive process, in accordance with regulation 11 of the provider selection regime 2023 for the award of a contract with a competition. This ITT was made available to all Bidders who have expressed a potential interest in delivering this service in line with the requirements which fall under Regulation 11 for the award of a contract with a competition, and Schedule 1 of the Health Care Services (Provider Selection Regime) Regulations 2023. As such, the competitive tendering of these Services was run as a bespoke, single-stage tender process as described in the documentation in this ITT, and in the Find a Tender contract notice advertisement.

Renewal: 3 year contract, with an option to extend for a further 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013626-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Feb 2026 |
| Submission deadline | 21 Nov 2025 |
| Future notice date | 4 Sep 2025 |
| Award date | 3 Feb 2026 |
| Contract period | 30 Jun 2026 - 30 Jun 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £19,074,775 |
| Lots value | £19,074,775 |
| Awards value | Not specified |
| Contracts value | £17,167,298 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS LANCASHIRE & SOUTH CUMBRIA INTEGRATED CARE BOARD ICB |
| Additional buyers | NHS LANCASHIRE & SOUTH CUMBRIA INTEGRATED CARE BOARD (ICB) |
| Locality | PRESTON |
| Post town | Preston |
| Postcode | PR1 8XB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD45 Mid Lancashire |
| Local authority | Preston |
| Electoral ward | City Centre |
| Westminster constituency | Preston |
| Delivery location | TLD1 Cumbria, TLD4 Lancashire, TLD47 Chorley and West Lancashire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HCRG CARE SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85300000 - Social work and related services

## Release History

- 13 Feb 2026 at 16:47 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/013626-2026
- 3 Nov 2025 at 16:14 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/070580-2025
- 17 Oct 2025 at 11:53 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/066297-2025
- 11 Aug 2025 at 16:38 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/047788-2025

## Notice URLs

- http://www.lancashireandsouthcumbria.icb.nhs.uk/
- https://health-family.force.com/s/Welcome
- https://healthfamily.force.com/s/Welcome
- https://www.lancashireandsouthcumbria.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058585. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058585.json.