--- title: "Homelessness and Rough Sleeping Contract - West London Refugee Support Services" ocid: "ocds-h6vhtk-058674" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058674" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058674.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058674.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "ROYAL BOROUGH OF KENSINGTON AND CHELSEA" published: "2025-08-12" --- # Homelessness and Rough Sleeping Contract - West London Refugee Support Services Buyer: ROYAL BOROUGH OF KENSINGTON AND CHELSEA Current stage: Planning OCID: ocds-h6vhtk-058674 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058674) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-058674.json) ## Summary The Royal Borough of Kensington and Chelsea is currently in the planning stage of a procurement process for the "Homelessness and Rough Sleeping Contract - West London Refugee Support Services." As a public authority within the sub-central government category, the organisation is seeking to engage with suitable providers to deliver accommodation services. The procurement is part of a collaboration under the West London Housing Partnership and is aimed at supporting refugees at risk of homelessness. Key dates include the engagement deadline on 8th September 2025, with a potential tender notice release slated for October or November 2025. The services will be delivered across various West London boroughs, including Kensington, Chelsea, and Hammersmith, among others. This tender presents a valuable opportunity for businesses specialising in accommodation services and supportive housing solutions to expand their operations and impact. It is particularly well-suited for organisations with experience in refugee support services and the capacity to manage approximately 200 clients concurrently, offering varied support levels. Businesses with a track record of collaborating with stakeholders, securing private sector accommodation, and delivering multi-channel support will find this tender aligned with their capabilities. With an estimated contract value of £720,000 spanning from April 2026 to March 2029, participating entities have the potential to contribute significantly to public welfare while enhancing their business growth. ## Notice The Royal Borough of Kensington and Chelsea on behalf of the West London Housing Partnership is seeking to engage with a suitable provider to deliver an accommodation brokerage and housing related support service to single people with low needs who have recently been granted refugee status. The service will prevent people from becoming homeless or rough sleeping from Home Office provided accommodation by carrying out rapid housing and support need assessments and supporting them to obtain suitable onward accommodation. The service will also provide a period of support to people in their onward accommodation for up to 6-months that helps them meet their tenancy obligations, improve their health and wellbeing, finances, and access to employment. Minimum Requirements: *Provide support to individuals with low support needs who have been granted refugee status and are residing in Home Office accommodation within the West London Housing Partnership boroughs: RBKC, LBHF, Brent, Ealing, Hillingdon, Hounslow, or Harrow who are at risk of homelessness or rough sleeping. *Demonstrate capacity to support approximately 200 individuals at any given time at varying stages of need including light touch tenancy support to residents that have been accommodated. The service can expect to receive between 30-50 referrals per month. *Facilitate arrangements with private sector landlords to secure sufficient and suitable accommodation for people aged 18 and over, preventing homelessness and rough sleeping. *Deliver tenancy support for a period of up to six months. *Offer support and information through multiple access channels, including face-to-face (in the community and accommodation), telephone, text, and online/video communication. *Possess a clear understanding of refugee needs and the ability to provide relevant and accessible advice on housing and employment options. *Operate flexibly and adapt service delivery in response to demand and individual needs. *Have a proven track record of delivering similar services. *Work collaboratively with a range of stakeholders and connect individuals to appropriate support services that promote independence. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Accommodation-services./C469R4MEPJ To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/C469R4MEPJ ### Planning Information Engagement process description: Providers are required to submit responses to the enclosed questionnaire by the Engagement Deadline (08/09/2025). If the Authority wishes to conduct meetings with suitable responders, these will be undertaken throughout September 2025. It is anticipated the Tender Notice will be published in October/November 2025. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/048152-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Aug 2025 | | Submission deadline | Not specified | | Future notice date | 8 Sep 2025 | | Award date | Not specified | | Contract period | 31 Mar 2026 - 31 Mar 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £720,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ROYAL BOROUGH OF KENSINGTON AND CHELSEA | | Locality | LONDON | | Post town | West London | | Postcode | W8 7NX | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham | | Local authority | Kensington and Chelsea | | Electoral ward | Campden | | Westminster constituency | Kensington and Bayswater | | Delivery location | TLI33 Kensington & Chelsea and Hammersmith & Fulham, TLI72 Brent, TLI73 Ealing, TLI74 Harrow and Hillingdon, TLI75 Hounslow and Richmond upon Thames | ## CPV Codes ### Divisions - 98 - Other community, social and personal services ### Codes - 98341000 - Accommodation services ## Release History - 12 Aug 2025 at 15:06 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/048152-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/048152-2025 12th August 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.delta-esourcing.com/respond/C469R4MEPJ - https://www.delta-esourcing.com/tenders/UK-UK-London:-Accommodation-services./C469R4MEPJ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058674. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058674.json.