--- title: "Qualitative Analysis and Reporting for Patient Experience Surveys" ocid: "ocds-h6vhtk-0586a3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0586a3" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0586a3.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0586a3.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NHS ENGLAND" published: "2025-11-06" --- # Qualitative Analysis and Reporting for Patient Experience Surveys Buyer: NHS ENGLAND Current stage: Award OCID: ocds-h6vhtk-0586a3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0586a3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0586a3.json) ## Summary NHS England completed a public procurement process titled "Qualitative Analysis and Reporting for Patient Experience Surveys," aimed at thematic analysis of responses from national patient surveys. The procurement process, classified under health services and survey services, was carried out at their London base, specifically at Wellington House, 133-135 Waterloo Rd. This open competition was part of a light touch regime below the threshold, awarded to Solutions Strategy Research Facilitation Limited, an SME located in Milton Keynes. The contract commenced on 4th September 2025 and concludes on 31st March 2026, with a contract value of £66,380 excluding VAT, signed on 3rd September 2025. The procurement process was finalised with the contract award stage. This tender represents significant opportunities for businesses capable of delivering high-quality thematic analysis of survey data, specifically utilising deductive and inductive qualitative methods. Ideal candidates would be skilled in handling substantial data sets from multiple surveys, providing insightful, actionable reports to aid NHS stakeholders in strategic decision-making. With a particular emphasis on technical and social value, businesses experienced in qualitative analysis in the health sector stand to benefit, especially SMEs accustomed to working flexibly across multiple projects simultaneously. This contract not only underscores existing expertise but also opens doors for deeper engagement and value-driven service delivery within the public sector. ## Notice To deliver a high-quality, publishable thematic analysis of open-text responses from 5 national patient experience surveys, using both deductive and inductive qualitative methods to generate actionable insight for NHS stakeholders. The goal is to produce individual reports for each survey that uncover patterns and variations in patient feedback, with a final overarching report summarising common and unique insights across all surveys. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/071510-2025 | | Notice type | UK7 - Contract Details Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Below threshold - open competition | | Tender suitability | SME, VCSE | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Nov 2025 | | Submission deadline | 27 Aug 2025 | | Future notice date | Not specified | | Award date | 2 Sep 2025 | | Contract period | 3 Sep 2025 - 31 Mar 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £80,000 | | Lots value | £80,000 | | Awards value | Not specified | | Contracts value | £66,380 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS ENGLAND | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 8UG | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI45 Lambeth | | Local authority | Lambeth | | Electoral ward | Waterloo & South Bank | | Westminster constituency | Vauxhall and Camberwell Green | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | SOLUTIONS STRATEGY RESEARCH FACILITATION | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 85 - Health and social work services ### Codes - 79311000 - Survey services - 85100000 - Health services ## Release History - 6 Nov 2025 at 10:16 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/071510-2025 - 13 Aug 2025 at 11:11 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/048371-2025 - 13 Aug 2025 at 08:06 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/048236-2025 - 13 Aug 2025 at 07:45 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/048230-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/071510-2025 6th November 2025 - Contract details notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/048371-2025 13th August 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/048236-2025 13th August 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/048230-2025 13th August 2025 - Tender notice on Find a Tender ## Notice URLs - https://health-family.force.com/s/Welcome - https://services.atamis.co.uk/docs/Supplier_User_Guide.pdf - https://www.england.nhs.uk/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0586a3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0586a3.json.