---
title: "NHS 111 Crisis Text Service"
ocid: "ocds-h6vhtk-05871b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05871b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05871b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05871b.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SOUTH LONDON AND MAUDSLEY NHS FOUNDATION TRUST"
published: "2025-08-13"
---

# NHS 111 Crisis Text Service

Buyer: SOUTH LONDON AND MAUDSLEY NHS FOUNDATION TRUST  
Current stage: Tender  
OCID: ocds-h6vhtk-05871b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05871b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05871b.json)

## Summary

The South London and Maudsley NHS Foundation Trust is seeking to procure a high-quality NHS 111 Crisis Text Service through an open competition. This tender, under the health services category, focuses on providing real-time, text-based communication support for individuals in emotional distress. The procurement process is currently in the tender stage, with a submission deadline on 8th September 2025 and an enquiry period ending on 1st September 2025. The trust operates from Bethlem Royal Hospital in Beckenham, United Kingdom, and the contract period is set to commence on 1st January 2026, with options for renewal.

This procurement presents significant business growth opportunities, especially for SMEs and VCSEs operating in the healthcare and digital communications sectors, as they can deliver and manage real-time text-based services. A contract value of up to £540,000 offers a substantial project for the successful bidder, and the open procurement method allows for broad competition. Businesses with the capability to meet tender document requirements and suitable service delivery models stand a strong chance of succeeding in this bid.

## Notice

South London and Maudsley NHS Foundation Trust (SLaM) seeks to commission a high-quality, accessible, and inclusive crisis text service, designed to support individuals in emotional distress through real-time, text-based communication.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/048436-2025 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2025 |
| Submission deadline | 8 Sep 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2026 - 31 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000 |
| Lots value | £450,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH LONDON AND MAUDSLEY NHS FOUNDATION TRUST |
| Locality | BECKENHAM |
| Post town | Bromley |
| Postcode | BR3 3BX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI61 Bromley |
| Local authority | Bromley |
| Electoral ward | Kelsey & Eden Park |
| Westminster constituency | Beckenham and Penge |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 13 Aug 2025 at 13:25 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/048436-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/048436-2025
  13th August 2025 - Tender notice on Find a Tender

## Notice URLs

- https://www.health-family.force.com/s/Welcome
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05871b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05871b.json.