---
title: "Contract for the maintenance and support of the Council's Digital Self Service Platform"
ocid: "ocds-h6vhtk-0587f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0587f2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0587f2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0587f2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "KINGSTON UPON HULL CITY COUNCIL"
published: "2025-08-14"
---

# Contract for the maintenance and support of the Council's Digital Self Service Platform

Buyer: KINGSTON UPON HULL CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0587f2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0587f2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0587f2.json)

## Summary

Kingston Upon Hull City Council has successfully completed the procurement process for the maintenance and support of its Digital Self Service Platform. Conducted through the G-Cloud 14 Framework Agreement, the contract spans from 1st August 2025 to 31st July 2028, with a total estimated value of £721,818. The procurement method used was direct, opting for a below-threshold approach without competition, aligning with legal requirements under UKPGA legislation. The award was made on 1st August 2025, with the contracting authority located in Hull, UK, and delivery extending across various UK regions in industry category 72000000 for IT services, including consulting, software development, Internet, and support.

This contract presents significant opportunities for businesses in the IT services sector, especially those offering expertise in digital platforms and support services. Small and medium enterprises (SMEs) specialising in maintaining digital service platforms are well-positioned to leverage such opportunities, given the project's scope and the authority's focus on reliable service delivery. The option to extend the contract by an additional 12 months further enhances potential business growth, offering continued partnership and potential upsell of complementary digital solutions.

## Notice

Kingston upon Hull City Council (the Authority) has conducted this procurement through the G-Cloud 14 Framework Agreement (RM1557.14). The value is estimated to be a PS721,818 and will run from 01 August 2025 to 31 July 2028.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/048773-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Jul 2025 |
| Contract period | 13 Aug 2025 - 31 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £721,818 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KINGSTON UPON HULL CITY COUNCIL |
| Locality | HULL |
| Post town | Hull |
| Postcode | HU1 1AA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE11 Kingston upon Hull, City of |
| Local authority | Kingston upon Hull, City of |
| Electoral ward | St Andrew's & Docklands |
| Westminster constituency | Kingston upon Hull West and Haltemprice |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 Aug 2025 at 12:57 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/048773-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/048773-2025
  14th August 2025 - Contract award notice on Find a Tender

## Notice URLs

- https://granicus.com/uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0587f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0587f2.json.