---
title: "Family Gateway Worker"
ocid: "ocds-h6vhtk-0589b3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0589b3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0589b3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0589b3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2025-08-18"
---

# Family Gateway Worker

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-0589b3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0589b3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0589b3.json)

## Summary

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed the procurement process for a Family Gateway Worker, under the management of the Cardiff and Vale University Health Board (CAVUHB). This procurement falls under the industry category of health and social work services, with Cardiff in Wales (UKL22) as the delivery location. The Family Gateway Worker, who will operate within the Cardiff South-West Cluster, has been in position since May 2024, and due to ongoing requirements, the existing services have been directly awarded to Cardiff Council, bypassing conventional competition. The contract, valued at £69,387.50 excluding VAT, runs from 5th September 2025 to 30th April 2026, with a possible extension up to 30th April 2027, as deemed necessary and solely at the discretion of CAVUHB.

This procurement represents a strategic opportunity for local government entities and larger businesses involved in social and health services. While the current contract was awarded without competition due to the immediate needs and specific operational requirements, similar tenders in future may arise for organisations capable of providing skilled personnel for multidisciplinary team settings and digital service platforms. Companies with expertise in social prescribing and community health interventions would find such contracts particularly beneficial for growth and gaining a stronghold in public sector collaborations within the Welsh devolved context.

## Notice

Cardiff and Vale University Health Board (CAVUHB) intend to award a contract for a Family Gateway Worker to assist with the operational needs of Primary, Community, and Intermediate Care. (PCIC). They will operate in the Cardiff South-West Cluster, which represents 9 GP practices across Ely, Caerau, Canton, Pontcanna, and Riverside communities. The worker attends weekly Multidisciplinary Team (MDT) meetings, manage the social prescribing platform, Elemental, the Care Hub shared inbox and Family Gateway referrals. They provide triage, advice, signposting, and arrange referrals to services for both physical and emotional needs. The Family Gateway worker has been in post with CAVUHB since May 2024 and the need for their services is ongoing. Due to the ongoing need for the service and the current workers familiarity and proficiency within the role, it would not be economically or operationally viable to award to a new supplier. It would take multiple months for a new worker to become competent with the processes and systems required for the role. Due to increased operational demands CAVUHB are experiencing in relation to the Family Gateway worker, awarding to a new supplier would have a detrimental impact on the services CAVUHB can provide for the community.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/049464-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Aug 2025 |
| Contract period | 4 Sep 2025 - 30 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £69,387 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Heath |
| Westminster constituency | Cardiff North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARDIFF COUNCIL |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 18 Aug 2025 at 11:39 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/049464-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/049464-2025
  18th August 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0589b3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0589b3.json.