--- title: "DHCW Market Engagement RFI - Ambient Scribe Primary Care Solutions" ocid: "ocds-h6vhtk-0589cf" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0589cf" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0589cf.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0589cf.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "DIGITAL HEALTH & CARE WALES" published: "2025-08-18" --- # DHCW Market Engagement RFI - Ambient Scribe Primary Care Solutions Buyer: DIGITAL HEALTH & CARE WALES Current stage: Planning OCID: ocds-h6vhtk-0589cf [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0589cf) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0589cf.json) ## Summary Digital Health & Care Wales, a central government public authority operating under Welsh devolved regulations, is in the planning stage of a procurement process for the "DHCW Market Engagement RFI - Ambient Scribe Primary Care Solutions." This initiative focuses on Ambient Voice Technology (AVT) to enhance efficiencies in GP practices across the United Kingdom. The deadline for submitting responses to the Request for Information (RFI) questionnaire is set for 12th September 2025. The process is currently investigatory, with no procurement strategy solidified yet, but with a planned market engagement to gather insights on available solutions. Prospective dates for further communication and contract initiation have been tentatively scheduled for February 2026 and August 2026, respectively. This market engagement represents a promising opportunity for businesses specialising in software packages, IT services, and particularly those that develop consulting and support for AVT solutions. Companies with expertise in delivering such technological solutions, which can enhance healthcare services and operational efficiency within GP practices, would be well-suited to engage with this tender. Participation can drive business growth through potential collaboration with NHS entities and add credibility through involvement with a significant public sector initiative. The informal information gathering via the RFI may serve as a gateway for future procurement opportunities, making it a strategic move for interested suppliers to engage early in the process. ## Notice Background The General Medical Services (GMS) Team in Digital Health and Care Wales (DHCW) are undertaking a market discovery exercise to gain an understanding of available Ambient Voice Technology (AVT) offerings, that will at a minimum meet the needs of a General Practice (GP). Objectives The objective is to engage the market to gather market intelligence, which will subsequently inform an approach to empower GP practices to use ambient scribe tools to drive General Practice efficiencies and enhance patient care. Market Engagement Process We are undertaking an informal information gathering exercise regarding what solutions are available in the market. Suppliers are required to complete the an RFI questionnaire which can be accessed via the eTenderWales portal, weblink: https://etenderwales.bravosolution.co.uk/home.html . Completed responses must also be submitted via the eTenderWales portal no later than 12:00 on 12th September 2025. It should be noted that this is investigatory work, it is not yet clear whether DHCW will complete a procurement process to award a contract. However, the information obtained during this investigatory stage will inform the decision making process. Following the deadline for RFI responses, DHCW reserve the right to make contact with any interested parties on an individual basis, to clarify or supplement their response. All dates and contractual information included in this notice are not indicative of estimated or actual dates as part of a procurement plan, as no procurement strategy or plan is in place as yet. ### Planning Information As previously detailed the engagement process involves the completion an RFI questionnaire. The RFI questionnaire can be obtained via eTenderWales, weblink https://etenderwales.bravosolution.co.uk/ The project ID in eTenderWales is pqq_33741 ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/049511-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Aug 2025 | | Submission deadline | Not specified | | Future notice date | 1 Feb 2026 | | Award date | Not specified | | Contract period | 31 Jul 2026 - 1 Aug 2036 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DIGITAL HEALTH & CARE WALES | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF11 9AD | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Riverside | | Westminster constituency | Cardiff West | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 18 Aug 2025 at 13:09 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/049511-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/049511-2025 18th August 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://etenderwales.bravosolution.co.uk/ - https://etenderwales.bravosolution.co.uk/home.html - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0589cf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0589cf.json.