---
title: "SENSORY SUPPORT SERVICE"
ocid: "ocds-h6vhtk-058a03"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058a03"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058a03.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058a03.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF REDBRIDGE"
published: "2025-08-18"
---

# SENSORY SUPPORT SERVICE

Buyer: LONDON BOROUGH OF REDBRIDGE  
Current stage: Tender  
OCID: ocds-h6vhtk-058a03

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058a03)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-058a03.json)

## Summary

The London Borough of Redbridge has initiated an open tender process for the "Sensory Support Service" aimed at assisting vulnerable residents with sensory needs to maintain their independence within their communities. This procurement, identified as tender DN782348, falls under the service category of health services and is open to bids until 18th September 2025. Located in Ilford, United Kingdom, the procurement process includes a tender period which closes on 18th September 2025, with an award period concluding on 20th October 2025. The service will cover the entire UK region and has a total gross value estimated at £717,350. The legal basis for this procurement is defined under UK legislation 2023/54, and the process includes electronic auction components with submissions required in English.

This procurement offers significant business growth opportunities for companies specialising in health services, particularly those experienced in supporting individuals with sensory impairments. Businesses adept at offering innovative solutions and technologies for assisting individuals who are deaf, hard of hearing, blind, or partially sighted will find this tender particularly attractive. The selection criteria value quality and price at 40% and 60% respectively, and the contract allows for a possible 24-month extension beyond the initial contract period starting on 3rd November 2025 and running until 30th June 2028. Additionally, the contract is suitable for small and medium-sized enterprises, promoting competitive participation across a range of service providers.

## Notice

This service supports some of our most vulnerable residents enabling them to continue to live in their own home within their communities. As part of the contract the service will be required to support social care workers with cases that involve individuals with sensory needs as a consultation service. The service is provided to make those who are deaf, hard of hearing, blind or partially sighted more independent. If someone is blind/partially sighted, an assessment is done and then training, so service users can use public transport, prepare their own meals and stay in work. For service users who are deaf, they are issued equipment and assisted technology so they're able to live independently.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/049596-2025 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2025 |
| Submission deadline | 18 Sep 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 3 Nov 2025 - 30 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £597,792 |
| Lots value | £597,792 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF REDBRIDGE |
| Locality | ILFORD |
| Post town | Ilford |
| Postcode | IG1 1NN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Redbridge |
| Electoral ward | Ilford Town |
| Westminster constituency | Ilford South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 18 Aug 2025 at 15:04 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/049596-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/049596-2025
  18th August 2025 - Tender notice on Find a Tender
- https://procontract.due-north.com/Home/About
  https://procontract.due-north.com/Home/About

## Notice URLs

- http://www.redbridge.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058a03. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058a03.json.