--- title: "Translation and Interpretation Services" ocid: "ocds-h6vhtk-058af5" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058af5" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058af5.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058af5.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)" published: "2025-08-20" --- # Translation and Interpretation Services Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) Current stage: Planning OCID: ocds-h6vhtk-058af5 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058af5) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-058af5.json) ## Summary The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, is in the planning stage of a procurement process focused on Translation and Interpretation Services. The project's intent is to engage suppliers capable of delivering multi-language services on a 24/7 basis, operating across modalities including face-to-face, telephone, and digital platforms. This procurement activity is primarily aimed at addressing service demands for Cardiff and Vale University Health Board, located in Cardiff, UK. The industry category falls under translation services, with the CPV code 79530000. Interested suppliers are encouraged to engage in pre-market sessions and register their interest by the due date of 5th September 2025. The main procurement category is services worth an estimated gross value of £1,020,000, with a portion amounting to £850,000. The subsequent communication phase is anticipated by 1st October 2025. This tender presents substantial growth opportunities for businesses specialising in language services, particularly those offering innovative technology solutions like AI-powered translation tools and digital delivery platforms. Suitable candidates might include SMEs and VCSEs that demonstrate capabilities in flexible pricing structures and strong quality assurance frameworks. Businesses with experience in public sector or healthcare settings may find themselves well-positioned to compete, especially if they can ensure compliance with NHS standards and GDPR. The procurement process allows suppliers to showcase their operational strengths and explore collaborative models to meet evolving demands, offering potential new avenues for expansion into public sector contracts. ## Notice Cardiff and Vale University Health Board (CAVUHB) is seeking to engage with suppliers ahead of a planned procurement exercise for the provision of multi-language translation and interpretation services, operating 24 hours a day, 7 days a week. The Health Board currently utilises the Wales Interpretation and Translation Service (WITS) under a collaborative public sector contract. However, due to increased demand and evolving service needs, the Health Board intends to explore alternative and innovative service delivery models that ensure value for money, flexibility, and high-quality patient-centred care. We are particularly interested in engaging with suppliers who can offer: * 24/7 availability across all modalities (face-to-face, telephone, video, BSL, and written translation) * Digital delivery platforms with real-time scheduling and feedback * Computer-Assisted Translation (CAT) and Machine Translation (MT) capabilities * AI-powered translation tools for non-clinical communications * Flexible pricing structures, including tiered or prorated billing for short-duration appointments * Transparent subcontracting arrangements and robust quality assurance mechanisms This Notice is issued to invite expressions of interest and facilitate pre-market engagement sessions to assess supplier readiness, innovation, and alignment with NHS standards and GDPR compliance. Interested suppliers are encouraged to register their interest and provide a brief overview of their capabilities, including: * Service coverage and operational hours * Technology integration and innovation * Experience in public sector or healthcare settings * Quality assurance and performance monitoring frameworks Deadline for expressions of interest: 5th September 2025 Contact for submissions and queries: - Lowri Crossman, Procurement Business Officer - Lily Prance, Procurement Business Manager This notice does not constitute a call for competition but aims to inform the market of a potential future procurement and gather insights to shape the specification and approach. ### Planning Information Interested suppliers are encouraged to register their interest and provide a brief overview of their capabilities, including: • Service coverage and operational hours • Technology integration and innovation • Experience in public sector or healthcare settings • Quality assurance and performance monitoring frameworks Contact for submissions and queries: - Lowri Crossman, Procurement Business Officer - Lily Prance, Procurement Business Manager ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/050031-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Aug 2025 | | Submission deadline | Not specified | | Future notice date | 1 Oct 2025 | | Award date | Not specified | | Contract period | 1 Jan 2026 - 31 Dec 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £850,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF14 3UZ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Gabalfa | | Westminster constituency | Cardiff North | | Delivery location | TLL22 Cardiff and Vale of Glamorgan | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79530000 - Translation services ## Release History - 20 Aug 2025 at 08:55 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/050031-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/050031-2025 20th August 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://nwssp.nhs.wales/ourservices/procurement-services/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058af5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058af5.json.