--- title: "PARKING DEBT MANAGEMENT SERVICES (Concession contract)" ocid: "ocds-h6vhtk-058b9d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058b9d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058b9d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058b9d.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "WESTMINSTER CITY COUNCIL" published: "2026-03-10" --- # PARKING DEBT MANAGEMENT SERVICES (Concession contract) Buyer: WESTMINSTER CITY COUNCIL Current stage: Tender OCID: ocds-h6vhtk-058b9d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058b9d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-058b9d.json) ## Summary Westminster City Council is seeking suppliers for the provision of Parking Debt Management Services, primarily aimed at collecting unpaid Parking Charge Notices and other related debts. This active tender operates under an open procedure, with submissions required by 13th April 2026. The procurement is categorised under bailiff services and involves a concession contract worth approximately £14.7 million. Located in London, the procurement process is currently in the tender stage following prior market engagement exercises, with the award expected by mid-July 2026 and contract commencement slated for November 2026. The Parking Debt Management Services tender represents a significant opportunity for businesses specialising in debt management, ethical enforcement, and associated services like vehicle removal and storage. SME-focused criteria allow smaller enterprises to participate effectively, with a multi-supplier model enabling diverse involvement. High-quality service delivery and responsible procurement are critical, creating opportunities for businesses committed to social value and community engagement. Interested parties are encouraged to utilise the Jaggaer e-procurement portal for submission and clarification details, potentially benefiting from a four-year contract extendable up to two additional years. ## Notice This procurement is for the Provision of Parking Debt Management Services; primarily for the collection of debt arising from unpaid PCNs and other parking related debt. ### Lot Information Lot 1 Renewal: 2 x Optional 12 month extensions subject to council requirements ### Planning Information Westminster City Council (WCC) seeks to obtain market feedback in relation to the commissioning of the Parking Debt Management Concession Services. Westminster City Council is looking to appoint a supplier, or multiple suppliers for the provision of these Services; for the collection of/pursuance of debt arising from unpaid PCNs and other parking related debt. It may also include options for the removal and storage of vehicles that qualify as persistent evaders. These services will consist of: A. Pre-First Postal Notice Tracing Process (DVLA: No Trace) B. Pre-Warrant Debt Collection (e.g. address validation/changes, early debtor engagement by post and telephone, write off recommendation/case screening) C. Post Warrant Collection D. Expired Warrant recovery and write off process E. Foreign Debt Collection (including Scotland and N Ireland) F. General Debt Management Services (e.g. client liaison, reporting, customer services, payment arrangements, complaint handling, social value) G. Provision of Enforcement vehicles and pound H. Ethical enforcement, vulnerability, hardship etc I. Persistent Evader Vehicles J. Special operations in partnership with MPS It is likely the contract will be for a duration of 4 years with the possibility to extend for up to a further 2 years (subject to internal approvals), although the term of any extensions is yet to be agreed. The proposed commencement date will be 1st November 2026; however, this may change. A Request For Information (RFI) document is available to complete for interested organisations. To take part in the market engagement exercise, interested organisations should complete the Request for Information (RFI) document which is available on the councils e-procurement tool ("Jaggaer"), reference "Parking Debt Management Concession Services". The link to Jaggaer can be found here: https://wcc.ukp.app.jaggaer.com/esop/ogc-host/public/wcc/web/login.jst?VISITORID=4a0544d5-013a-4429-ae33-6f6aa52d8650&_ncp=1722428316887.988243-1. Please copy and paste the link into your browser and follow the guidance. If you are not already registered on Jaggaer, you will need to register first to be able to access the RFI document. Further information can be found on the councils website here: https://www.westminster.gov.uk/about-council/procurement/our-esourcing-and-contract-management-solution. This questionnaire will not form part of the formal procurement process. All responses are to be submitted via Jaggaer no later than Midday (12:00 hrs (GMT)) on Friday 12th September 2025. The deadline for submitting clarification questions will be 17:00hrs Friday 5th September 2025. Our expectation is that a procurement will follow on conclusion of the market engagement exercise. It is to be noted that a UK3 - Planned Procurement Notice relating to the above has also been issued. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/021241-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Mar 2026 | | Submission deadline | 13 Apr 2026 | | Future notice date | 1 Jan 2026 | | Award date | Not specified | | Contract period | 1 Nov 2026 - 31 Oct 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £12,600,000 | | Lots value | £14,700,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WESTMINSTER CITY COUNCIL | | Locality | LONDON | | Post town | South West London | | Postcode | SW1E 6QP | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLI32 Westminster | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75242110 - Bailiff services ## Release History - 10 Mar 2026 at 11:14 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021241-2026 - 20 Aug 2025 at 15:23 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/050311-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/021241-2026 10th March 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/050311-2025 20th August 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://wcc.ukp.app.jaggaer.com/ - https://wcc.ukp.app.jaggaer.com/esop/ogc-host/public/wcc/web/login.jst?VISITORID=4a0544d5-013a-4429-ae33-6f6aa52d8650&_ncp=1722428316887.988243-1 - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.westminster.gov.uk/ - https://www.westminster.gov.uk/about-council/procurement/our-esourcing-and-contract-management-solution ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058b9d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058b9d.json.