--- title: "Bus Franchising Contract Management System" ocid: "ocds-h6vhtk-058bbf" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058bbf" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058bbf.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058bbf.json" source: "Find A Tender Service" current_stage: "Award" buyer: "LIVERPOOL CITY REGION COMBINED AUTHORITY" published: "2026-03-09" --- # Bus Franchising Contract Management System Buyer: LIVERPOOL CITY REGION COMBINED AUTHORITY Current stage: Award OCID: ocds-h6vhtk-058bbf [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058bbf) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-058bbf.json) ## Summary Liverpool City Region Combined Authority (LCRCA) has awarded a contract for a Bus Franchising Contract Management System as part of its plan to implement bus franchising across the region. The procurement process, conducted via an open procedure, has now reached the award stage with netBI Pty Ltd as the successful supplier. The contract was signed on 6 March 2026, and the system is expected to be operational by 6 September 2026, to coincide with the commencement of the franchised bus services. The contract is valued at £1,032,000 and covers services in Liverpool, with provisions for an optional renewal of up to two additional 12-month periods. The system will handle data-driven contract management, payments, and performance monitoring, ensuring consistent service quality and customer experience. This procurement presents significant opportunities for firms specialising in IT services, including software development and data management, particularly those capable of offering modern, cloud-based solutions. The opportunity is well-suited for SMEs seeking to establish themselves in the public sector market, offering innovative solutions for transportation networks. Businesses with expertise in data analytics, cloud computing, and service management can significantly benefit from engaging with public authorities such as LCRCA, thus enhancing their portfolio and demonstrating the capability to deliver large-scale digital transformation projects. Businesses compliant with ISO27001 or Cyber Essentials Plus standards and those advocating for operational efficiency and service quality in transportation can leverage this to further business growth. ## Notice Liverpool City Region Combined Authority (LCRCA) is preparing to implement bus franchising across the region, with the first franchised services scheduled to commence on 6 September 2026. As part of this transformation, LCRCA requires a robust, scalable and data-driven approach to contract management, payments and performance monitoring, with the system required to provide consistent, high-quality data across all operators, routes and reporting periods. LCRCA requires a modern, cloud-based, fully auditable system that delivers end-to-end management of franchise contracts and ensures accurate, repeatable and reliable calculation of operator payments. The CMS and PPC (Payment Performance Calculator) must give LCRCA and franchise operators a clear, shared view of live performance, contractual obligations, lost mileage, variations, KPI outcomes and payment adjustments. The solution must reduce manual intervention, increase operational efficiency, and support the delivery of a consistent, region-wide performance framework that helps improve service quality, reliability and customer experience. ### Lot Information Lot 1 Renewal: The Authority may request the extension of this agreement in respect of the whole (or part) of the Services and on the same terms for two periods of up to 12 months' each. ### Planning Information LCRCA will be hosting an online 60-minute presentation session via Teams for interested suppliers between Tuesday 9 September and Wednesday 10 September. LCRCA will present a slideshow for approx. 15mins, outlining the requirement and the expected quality levels we are looking for from bidders, with the remaining session time available for interested suppliers to ask questions. Interested suppliers should confirm their attendance to the presentation session to Martin.McLoughlin@liverpoolcityregion-ca.gov.uk and Karl.Bradbury@liverpoolcityregion-ca.gov.uk by no later than midday on Friday 5 September 2025; following which they will be sent an invite to the presentation session. A Q&A sheet capturing the discussion, and the presentation slides will be shared as part of the tender documentation for suppliers unable to attend the session. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/020773-2026 | | Notice type | UK7 - Contract Details Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | SME | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Mar 2026 | | Submission deadline | 12 Jan 2026 | | Future notice date | 3 Nov 2025 | | Award date | 16 Feb 2026 | | Contract period | 9 Mar 2026 - 8 Mar 2031 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £680,000 | | Lots value | £680,000 | | Awards value | £1,392,000 | | Contracts value | £1,032,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | LIVERPOOL CITY REGION COMBINED AUTHORITY | | Locality | LIVERPOOL | | Post town | Liverpool | | Postcode | L3 1BP | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD72 Liverpool | | Local authority | Liverpool | | Electoral ward | Waterfront South | | Westminster constituency | Liverpool Riverside | | Delivery location | TLD7 Merseyside | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | NETBI | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 9 Mar 2026 at 10:47 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/020773-2026 - 17 Feb 2026 at 11:57 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/014240-2026 - 10 Dec 2025 at 07:58 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/081276-2025 - 8 Dec 2025 at 09:49 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/080448-2025 - 21 Aug 2025 at 07:16 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/050360-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/020773-2026 9th March 2026 - Contract details notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/014240-2026 17th February 2026 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/081276-2025 10th December 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/080448-2025 8th December 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/050360-2025 21st August 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://netbi.com.au - https://procontract.due-north.com/Advert?advertId=6940bed7-c6d1-f011-813a-005056b64545&p=e0cc5631-4690-e511-80fb-000c29c9ba21 - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.liverpoolcityregion-ca.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058bbf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058bbf.json.