--- title: "Interpretation and Translation Services (BC)" ocid: "ocds-h6vhtk-058c9f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058c9f" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058c9f.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058c9f.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NHS BLACK COUNTRY INTEGRATED CARE BOARD" published: "2025-08-22" --- # Interpretation and Translation Services (BC) Buyer: NHS BLACK COUNTRY INTEGRATED CARE BOARD Current stage: Planning OCID: ocds-h6vhtk-058c9f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058c9f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-058c9f.json) ## Summary NHS Arden and Greater East Midlands CSU, on behalf of NHS Black Country Integrated Care Board (ICB), is in the planning stage of a procurement process to engage a supplier for Interpretation and Translation Services. This initiative is part of the Competitive Flexible Process under The Procurement Act 2023 and focuses on the provision of integrated language and communication services in the Black Country region. Interested suppliers are invited to a virtual market engagement event on 16th September 2025 at 13:00 to 14:30 via MS Teams. This is followed by optional 30-minute sessions on 17th and 22nd September 2025 for further individual discussions. Suppliers must complete an online questionnaire by 17:00 on 12th September 2025 to participate in the engagement event and seek further clarification. This tender offers significant opportunities for businesses specialising in language services, including British Sign Language, written and spoken translation, and neurodiverse and learning disabilities advocacy. Companies with innovative digital solutions and capabilities to improve English proficiency and communication in primary care settings will be well-suited to participate. The estimated contract value is £1,120,000 GBP. Engaging with this tender could enable such businesses to expand their footprint in the healthcare sector, collaborating closely with NHS Black Country ICB to address and fulfil the evolving needs of the regional healthcare landscape. Participation encourages suppliers to showcase their expertise, influencing the procurement approach tailored to meet the demands of the Black Country's healthcare services. ## Notice ***THIS NOTICE IS FOR A MARKET ENGAGEMENT EVENT ONLY*** NHS Arden and Greater East Midlands CSU on behalf of NHS Black Country ICB (BC) (referred to as the Commissioner), intend to conduct a Competitive Flexible Process under The Procurement Act 2023 to seek a suitably experienced and qualified supplier to provide Interpretation and Translation Services. The procurement route will be finalised following the market engagement. Suppliers are invited to attend a virtual market engagement event where the Commissioner will discuss their requirements and seek feedback from the market. The aim of the service is to provide an integrated language and communication service for patients accessing primary care services commissioned by NHS Black Country ICB. Further details can be found in II.2.4.1. The virtual market engagement event will be held on 16th September 2025 at 13:00 to 14:30, via MS Teams, with a 30-minute 1:1 session being offered on 17th September 2025 between 09:00 and 17:00 and 22nd September 2025 between 09:00 and 17:00. Attendance to the market engagement event on 16th September 2025 is mandatory should you require a follow up 30-minute 1:1 session to ensure fairness across all suppliers. You are invited to complete a questionnaire and confirm your attendance to the market engagement event, and confirm if you would like a follow up 30-minute 1:1 session, by accessing Atamis (Health Family) (https://health-family.force.com/s/Welcome), search for project "C380665 - Interpretation and Translation Service (BC) - Market Engagement" and complete the online questionnaire by 17:00 12th September 2025. You will be able to locate and access the MS Teams invitation within the documents area, along with further information regarding the service. An invitation will be issued for the allocated 30-minute time slot. Sessions will be scheduled on a first come first served basis. ### Lot Information Lot 1 ***THIS NOTICE IS FOR A MARKET ENGAGEMENT EVENT ONLY*** NHS Arden and Greater East Midlands CSU on behalf of NHS Black Country ICB (BC) (referred to as the Commissioner), intend to conduct a Competitive Flexible Process under The Procurement Act 2023 to seek a suitably experienced and qualified supplier to provide Interpretation and Translation Services. The procurement route will be finalised following the market engagement. Suppliers are invited to attend a virtual market engagement event where the Commissioner will discuss their requirements and seek feedback from the market. The procurement is intended to be published as a Lotted procurement, as per the below Lots: 1) British Sign Language (BSL) 2) Written and Spoken, including digital solutions 3) Neurodiverse and Learning Disabilities Advocacy The aims of the service is to provide an integrated language and communication service for patients accessing primary care services commissioned by NHS Black Country ICB. The service aims are to: * Deliver a place-based language and communication system that actively promotes collaborative working to improve English language proficiency and puts the outcomes of our population at the heart * Meet existing demand for primary care interpreting services and manage future growth in demand of interpreting services * Utilise a range of language and communication modes capitalising on the latest technological and digital developments. * Enable primary care staff to have access to timely, high quality, language and communication services for patients accessing primary care services. * Improve levels of patient confidence and activation to overcome language and communication barriers. * Provision of signposting to establish referrals into local English language (ESOL) providers or equivalent across the ICB footprint. Work in partnership with stakeholders to improve access to opportunities to improve independence, confidence and patient activation. * Be proactive in identifying unwanted variation in access to language and communication services across the ICB footprint. The purpose and outcome of this market engagement is to: * Develop the Commissioners requirements and approach to the procurement; * Identify suitably experienced and qualified suppliers that may be able to provide an Interpretation and Translation service in all four places within the Black Country ICS; and * Engage with interested parties to explore the current capacity and capability of the market to meet the requirements. The virtual market engagement event will be held on 16th September 2025 at 13:00 to 14:30, via MS Teams, with a 30-minute 1:1 session being offered on 17th September 2025 between 09:00 and 17:00 and 22nd September 2025 between 09:00 and 17:00. Attendance to the market engagement event on 16th September 2025 is mandatory should you require a follow up 30-minute 1:1 session to ensure fairness across all suppliers. You are invited to complete a questionnaire and confirm your attendance to the market engagement event, and confirm if you would like a follow up 30-minute 1:1 session, by accessing Atamis (Health Family) (https://health-family.force.com/s/Welcome), search for project "C380665 - Interpretation and Translation Service (BC) - Market Engagement" and complete the online questionnaire by 17:00 12th September 2025. You will be able to locate and access the MS Teams invitation within the documents area, along with further information regarding the service. An invitation will be issued for the allocated 30-minute time slot. Sessions will be scheduled on a first come first served basis. Additional information: You are invited to complete a questionnaire and confirm your attendance to the market engagement event, and confirm if you would like a follow up 30-minute 1:1 session, by accessing Atamis (Health Family) (https://health-family.force.com/s/Welcome), search for project "C380665 - Interpretation and Translation Service (BC) - Market Engagement" and complete the online questionnaire by 17:00 12th September 2025. This is a Procurement Act 2023 Notice. Any award of contract for this requirement is subject to the Procurement Act 2023. For the avoidance of doubt, the provisions of the Health Care Services (Provider Selection Regime) Regulations 2023 do not apply. In addition, neither the placement of this notice nor any subsequent notice shall bind the Commissioner to the award of any contract. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/050771-2025 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Aug 2025 | | Submission deadline | Not specified | | Future notice date | 3 Nov 2025 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,120,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS BLACK COUNTRY INTEGRATED CARE BOARD | | Locality | WOLVERHAMPTON | | Post town | Wolverhampton | | Postcode | WV1 1SH | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG39 Wolverhampton | | Local authority | Wolverhampton | | Electoral ward | St Peters | | Westminster constituency | Wolverhampton West | | Delivery location | TLG3 West Midlands | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79530000 - Translation services - 79540000 - Interpretation services ## Release History - 22 Aug 2025 at 09:42 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/050771-2025 ## Notice URLs - https://health-family.force.com/s/Welcome - https://www.blackcountry.icb.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058c9f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058c9f.json.