---
title: "LBHF SEND Mediation and Disagreement Resolution Service - Contract Details Notice"
ocid: "ocds-h6vhtk-058ca4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058ca4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058ca4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058ca4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HAMMERSMITH AND FUHAM (LBHF)"
published: "2026-05-14"
---

# LBHF SEND Mediation and Disagreement Resolution Service - Contract Details Notice

Buyer: LONDON BOROUGH OF HAMMERSMITH AND FUHAM (LBHF)  
Current stage: Award  
OCID: ocds-h6vhtk-058ca4

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-058ca4.json)

## Summary

The London Borough of Hammersmith and Fulham (LBHF) has completed the procurement process for the statutory Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service. The service, falling under the health and social work services category, aims to assist in resolving disputes between families and the local authority or education providers. The open competition was below threshold and adhered to the "lightTouch" procurement regime, with an active contract status following the award. The procurement stage began with a tender announcement on 6th January 2026 and culminated in a contract start date on 1st September 2026, set to run for an initial period until 31st August 2031, with an optional two-year extension. Collis Mediation Ltd, based in Bingley, has been awarded the contract, with a total value of £115,664.

This tender opportunity is ideal for businesses specialising in mediation services, especially those focusing on SEND or similar services, as it provides a platform to expand offerings within the public sector. Small and medium enterprises (SMEs) and voluntary community and social enterprises (VCSEs) would find this procurement appealing due to the suitability criteria favouring such organisations. The emphasis on quality and price in the award criteria allows businesses that deliver high-standard mediation services at competitive rates to thrive. Companies looking to engage with public authorities in the UK, specifically in the region served by the London Borough of Hammersmith and Fulham, will find this contract advantageous for establishing or deepening relationships within the public sector service industry.

## Notice

The London Borough of Hammersmith & Fulham has undertaken an open procurement for the statutory Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service. This service provides impartial mediation to resolve disputes between families and the local authority or education providers, in accordance with Chapter 11 of the SEND Code of Practice.

### Lot Information

Lot 1

Renewal: There is an optional extension of up to two years.

### Planning Information

To support the upcoming procurement of the SEND Mediation and Disagreement Resolution Service, the Council will host a virtual market engagement session via Microsoft Teams on Thursday 11th September, from 14:00 to 15:00. During this session, the Council’s SEND Team will deliver a brief presentation outlining the service requirements and draft specification.
This session will provide an opportunity for potential providers to engage directly with the Council, gain insight into the commissioning priorities, and discuss their operating models. Suppliers will also be invited to ask questions and share feedback prior to the commencement of the open tender process. The event is designed to promote transparency, support market readiness, and ensure the procurement is informed by sector expertise and best practice.
Please find the meeting link here: https://teams.microsoft.com/l/meetup-join/19%3ameeting_OTI3ODUxM2MtOWY1ZS00NWY5LTk2ZTItMTJhMWVkN2FhZGU1%40thread.v2/0?context=%7b%22Tid%22%3a%2250d8c115-b77f-4395-a3ba-3b407caf0d88%22%2c%22Oid%22%3a%22d43a38dc-88e5-478d-9ba9-1153495e23f9%22%7d
Meeting ID: 313 445 855 409 7
Passcode: 2bc7uV9M
If you have difficulty accessing the meeting, please contact: hannah.parrott@lbhf.gov.uk, joel.thompson@lbhf.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044541-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 May 2026 |
| Submission deadline | 5 Feb 2026 |
| Future notice date | 5 Jan 2026 |
| Award date | 13 May 2026 |
| Contract period | 31 Aug 2026 - 31 Aug 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £210,000 |
| Lots value | £97,000 |
| Awards value | Not specified |
| Contracts value | £115,664 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HAMMERSMITH AND FUHAM (LBHF) |
| Additional buyers | LONDON BOROUGH OF HAMMERSMITH AND FUHAM |
| Locality | LONDON |
| Post town | West London |
| Postcode | W6 9JU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Hammersmith and Fulham |
| Electoral ward | Hammersmith Broadway |
| Westminster constituency | Hammersmith and Chiswick |
| Delivery location | TLI33 Kensington & Chelsea and Hammersmith & Fulham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COLLIS MEDIATION |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 14 May 2026 at 15:14 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/044541-2026
- 6 Jan 2026 at 10:30 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000551-2026
- 22 Aug 2025 at 09:46 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/050778-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/044541-2026
  14th May 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/000551-2026
  6th January 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/050778-2025
  22nd August 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://teams.microsoft.com/l/meetup-join/19%3ameeting_OTI3ODUxM2MtOWY1ZS00NWY5LTk2ZTItMTJhMWVkN2FhZGU1%40thread.v2/0?context=%7b%22Tid%22%3a%2250d8c115-b77f-4395-a3ba-3b407caf0d88%22%2c%22Oid%22%3a%22d43a38dc-88e5-478d-9ba9-1153495e23f9%22%7d
- https://www.capitalesourcing.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058ca4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058ca4.json.