---
title: "Community Engagement Platform"
ocid: "ocds-h6vhtk-058e83"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058e83"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058e83.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058e83.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "IPSWICH BOROUGH COUNCIL"
published: "2026-05-14"
---

# Community Engagement Platform

Buyer: IPSWICH BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-058e83

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058e83)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-058e83.json)

## Summary

Ipswich Borough Council has concluded its procurement process for developing a Community Engagement Platform, with the award made to Go Vocal. This tender was an open competition for projects under the legal framework of UKPGA 2023/54, focusing on the "services" industry category. The contracting process has reached the award and contract stages, with the contract signed on 8th May 2026, and expected to run through 8th May 2031. The engagement platform is to comprise two virtual software solutions: a digital website and voice-specific options. Based in Ipswich, the Council is a sub-central government public authority, seeking to enhance its digital engagement with residents through these new platforms.

This procurement offers significant opportunities for businesses specialising in IT software and systems consultancy, as it includes items such as IT software packages and custom software development services. Small to medium enterprises (SMEs) with experience in creating digital solutions will find Lot 1 - the digital website, particularly aligned with their capacities, as it emphasises user engagement and data analytics. Companies that deliver system and support services or software-related services are well-positioned to compete for similar future opportunities with Ipswich Borough Council or similar authorities aiming to bolster community engagement via advanced digital platforms.

## Notice

The Council is seeking two platforms to be built for its internal use. Both are to be virtual software solutions which can be used by our own officers to create and manage engagement projects. Suppliers can bid for: Lot 1 - Digital website. Lot 2 - Voice specific engagement options Lot 3 - Lots 1 and 2 combined.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044490-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 May 2026 |
| Submission deadline | 8 Oct 2025 |
| Future notice date | Not specified |
| Award date | 7 May 2026 |
| Contract period | 7 May 2026 - 8 May 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | £120,000 |
| Awards value | Not specified |
| Contracts value | £114,837 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IPSWICH BOROUGH COUNCIL |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2DE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GO VOCAL |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48517000 - IT software package
- 72220000 - Systems and technical consultancy services
- 72230000 - Custom software development services
- 72250000 - System and support services
- 72260000 - Software-related services

## Release History

- 14 May 2026 at 14:35 - AwardUpdate - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/044490-2026
- 13 May 2026 at 14:33 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/044052-2026
- 18 Sep 2025 at 15:58 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/057877-2025
- 27 Aug 2025 at 11:39 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/051576-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/044490-2026
  14th May 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/044052-2026
  13th May 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/057877-2025
  18th September 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/051576-2025
  27th August 2025 - Tender notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058e83. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058e83.json.