---
title: "SEND Disagreement Resolution and Mediation Service"
ocid: "ocds-h6vhtk-058ef0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058ef0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058ef0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058ef0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "KNOWSLEY COUNCIL"
published: "2025-12-01"
---

# SEND Disagreement Resolution and Mediation Service

Buyer: KNOWSLEY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-058ef0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058ef0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-058ef0.json)

## Summary

Knowsley Council has completed the procurement process for the "SEND Disagreement Resolution and Mediation Service" under the legal framework UKPGA 2023/54. The contract, aimed at providing services related to social work and community, social and personal services, was awarded through an open competition under the light touch regime. Located in Huyton, the procurement process involved an active tender stage with a submission deadline on 22nd September 2025. The contract began on 1st December 2025 and will extend until 30th November 2028, with an option for a 24-month extension. This opportunity was managed as a below-threshold procurement, reflecting a gross value of £270,000.

This contract offers significant business growth prospects, particularly for small and medium enterprises (SMEs) specialising in mediation services, social work, or related community services. WHY MEDIATE LIMITED, an SME, secured the award, signalling opportunities for similarly structured businesses with expertise in these areas. The procurement focused on strategic partnerships aiming to address community needs and enhance service delivery within the region, providing a valuable platform for enterprises seeking to expand their portfolio within the public sector. Competing businesses would benefit from experience in handling complex social mediation cases, thus contributing to resolving special educational needs and disability disagreements effectively.

## Notice

SEND Disagreement Resolution and Mediation Service Project information - DN788627

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/078476-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Dec 2025 |
| Submission deadline | 22 Sep 2025 |
| Future notice date | Not specified |
| Award date | 24 Nov 2025 |
| Contract period | 1 Dec 2025 - 30 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £225,000 |
| Lots value | £225,000 |
| Awards value | Not specified |
| Contracts value | £225,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KNOWSLEY COUNCIL |
| Locality | HUYTON |
| Post town | Liverpool |
| Postcode | L36 9YU |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | Knowsley |
| Electoral ward | Roby |
| Westminster constituency | Knowsley |
| Delivery location | TLD7 Merseyside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WHY MEDIATE |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85300000 - Social work and related services
- 85310000 - Social work services
- 98000000 - Other community, social and personal services

## Release History

- 1 Dec 2025 at 12:59 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/078476-2025
- 29 Aug 2025 at 09:13 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/052295-2025
- 27 Aug 2025 at 19:33 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/051749-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/078476-2025
  1st December 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/052295-2025
  29th August 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/051749-2025
  27th August 2025 - Tender notice on Find a Tender
- https://www.the-chest.org.uk/
- www.the-chest.org.uk
  Please refer to the The Chest to access the procurement documentation

## Notice URLs

- http://www.mediatelegal.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058ef0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058ef0.json.