---
title: "HMRC Incentive Vouchers"
ocid: "ocds-h6vhtk-058ef8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058ef8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058ef8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058ef8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HM REVENUE & CUSTOMS"
published: "2025-08-28"
---

# HMRC Incentive Vouchers

Buyer: HM REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-h6vhtk-058ef8

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## Summary

HM Revenue & Customs, a central government authority based in London, conducted a procurement process for 'HMRC Incentive Vouchers' to support user research for their Digital Services. This contract, under the industry category of miscellaneous business services, involves the supply of both digital and paper vouchers redeemable both within the UK and internationally, including limited use in the EU, Norway, Iceland, and Switzerland. The procurement was at the award stage with a contract period from 28 August 2025 until 17 August 2026, following a direct procurement method below threshold without competition.

This tender offers avenues for business growth, particularly for companies specialising in voucher and incentive services that can handle a combination of digital and paper formats for international use. Large-scale organisations such as PARK RETAIL LIMITED, the awarded supplier, are well-suited to handle the logistical and operational demands of this service. Such businesses can leverage this opportunity to expand their reach and enhance their portfolio of government contracts by demonstrating their capability to address the diverse requirements specified by HMRC.

## Notice

HMRC look to provide an incentive voucher to users within and outside the UK that have taken part in research for our Digital Services. Where users are recruited through the HMRC User panel we issue vouchers to thank the Users for their involvement. Because of user locations we would like the option for the vouchers to be redeemable in both the UK and internationally (Counties within the EU, as well as Norway, Iceland and Switzerland, however, these will be minimal). HMRC will require the supplier to provide paper incentive vouchers to offline users for taking part in the user research to support the development of our digital platforms. If supplier unable to issue directly the supplier will provide paper incentive vouchers to HMRC, who in turn will issue to their users. Vouchers will be required in a combination of digital and paper/card voucher format (which must be suitable for offline users) as prescribed by HMRC and all must be available to use outside the UK. HMRC will require all vouchers to remain valid for at least 1 year.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/051762-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Aug 2025 |
| Contract period | 27 Aug 2025 - 17 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £110,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HM REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PARK RETAIL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79900000 - Miscellaneous business and business-related services

## Release History

- 28 Aug 2025 at 07:03 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/051762-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/051762-2025
  28th August 2025 - Contract award notice on Find a Tender

## Notice URLs

- https://business.love2shop.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058ef8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058ef8.json.