---
title: "iGene maintenance and support"
ocid: "ocds-h6vhtk-058ff3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058ff3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058ff3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058ff3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2026-02-23"
---

# iGene maintenance and support

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-058ff3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058ff3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-058ff3.json)

## Summary

The procurement process undertaken by the NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, is focused on enhancing the digital infrastructure of NHS Wales by upgrading the existing clinical management systems. The project involves the 'iGene maintenance and support' services aimed at centralising and integrating patient data management to streamline workflows and improve clinical decision-making. Located in Cardiff, within the healthcare sector, this procurement reached the award stage on 29th August 2025. The direct procurement method used is classified as below threshold, implying no competition, and this contract has been awarded with an active status as of 23rd February 2026 for services in the South Wales region. Key addresses for delivery include Chester and Cardiff in the United Kingdom, closing the contract on 25th November 2026.

This procurement provides substantial opportunities for companies specialising in digital health solutions, particularly those with capabilities in system integration, data management, and support services. Businesses like Genial Genetic Solutions Limited are ideal candidates for this tender, as they can offer technologies that address interoperability challenges and improve healthcare delivery. With a contract value of approximately £87,979.82 in services, companies looking to expand their footprint in the public health sector will find this a lucrative chance to align their products with modern clinical requirements, aiding NHS Wales in achieving its digital transformation goals. Such projects present growth prospects for tech firms capable of driving service planning efficiency, resource allocation, and workflow management through enhanced reporting and data analytics solutions.

## Notice

The current clinical management system used by the service operates as a standalone platform and is not integrated with other genetics, hospital, or NHS Wales systems. This lack of interoperability presents challenges in accessing and managing patient information efficiently. Genetic family files are currently stored across multiple sites and locations, which increases the time and effort required to retrieve records, introduces potential risks, and can delay clinical decision-making.To address these issues, the service is seeking to implement a more centralised and integrated solution that will streamline access to patient data, improve information governance, and enhance clinical workflows. Centralising records will help ensure that clinicians have timely and secure access to the information they need, reducing administrative burden and improving patient care outcomes.Furthermore, the ability to generate accurate and detailed reports is essential for effective service planning, resource allocation, and workload management. A modernised system will support these operational needs by enabling better data capture, analysis, and reporting capabilities.This procurement reflects the service's commitment to improving digital infrastructure in line with broader NHS Wales objectives, ensuring that systems are fit for purpose and capable of supporting future service developments.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015974-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Aug 2025 |
| Contract period | 26 Nov 2025 - 25 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £87,979 |
| Contracts value | £87,979 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Heath |
| Westminster constituency | Cardiff North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IGENE MAINTENANCE AND SUPPORT |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 23 Feb 2026 at 10:56 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/015974-2026
- 29 Aug 2025 at 08:22 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/052267-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/015974-2026
  23rd February 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/052267-2025
  29th August 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058ff3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058ff3.json.