---
title: "Provision of Cloud Based Claims Management and Record System - S518843"
ocid: "ocds-h6vhtk-058ffc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058ffc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-058ffc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-058ffc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2025-08-29"
---

# Provision of Cloud Based Claims Management and Record System - S518843

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-058ffc

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## Summary

Norfolk County Council, based in Norwich, has completed the procurement process for a contract titled "Provision of Cloud Based Claims Management and Record System - S518843" in the sector of software package and information systems. The contract, which falls under the category of goods, involved the implementation of Figtree Systems' cloud-based database solution. The procurement was finalized following the tender's completion stage, with the contract active from 1st April 2025 to 31st March 2026. This undertaking is part of Norfolk County Council’s initiative to upgrade their record-keeping and claims management infrastructure, aligning with regulations defined under the UKPGA scheme.

This procurement presents substantial growth opportunities for businesses specialising in developing and supplying cloud-based IT solutions, particularly within the public sector. Small to medium enterprises (SMEs) like Figtree Systems Europe Ltd have been successful in this bid, indicating potential for similar-sized companies to engage with public authorities by harnessing expertise in niche software solutions. Companies adept at handling and transforming large-scale data management systems for government bodies could find lucrative prospects in similar future contracts.

## Notice

Figtree is a cloud-based database system that holds information on properties, vehicles, policies and claims. It allows users to input data and retrieve information, update fields and produce reports on the information contained within the database.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/052279-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £80,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIGTREE SYSTEMS EUROPE LIMITD |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Aug 2025 at 08:40 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/052279-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/052279-2025
  29th August 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-058ffc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-058ffc.json.