---
title: "Real Time Passenger Information Hardware and Software Solution"
ocid: "ocds-h6vhtk-0590c2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0590c2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0590c2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0590c2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MERSEYTRAVEL"
published: "2025-11-27"
---

# Real Time Passenger Information Hardware and Software Solution

Buyer: MERSEYTRAVEL  
Current stage: Award  
OCID: ocds-h6vhtk-0590c2

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0590c2.json)

## Summary

The procurement process for the "Real Time Passenger Information Hardware and Software Solution" has been conducted by Merseytravel, a regional authority based in Liverpool, United Kingdom. This process, classified under software-related services within the services industry category, aims to enhance public transport information systems across the Liverpool City Region. The procurement stage is at the award phase with the contract signed on 26th November 2025. The project involves maintaining and expanding real-time passenger information systems at bus stations and bus stops, incorporating new technology such as e-ink and solar-powered screens. The procurement was carried out using an open procedure, and a framework agreement was established to facilitate ongoing improvements, with the award given to Journeo Passenger Systems Ltd.

This tender represents significant opportunities for businesses in the IT services sector, particularly those specialising in software development, installation services, and innovative hardware solutions. Companies that provide integrated solutions combining hardware and software for transportation and public service projects will find this contract particularly advantageous. The focus on new technologies and sustainable infrastructure within the contract opens doors for enterprises offering novel solutions in energy-efficient displays and cutting-edge digital solutions. The awarded framework agreement suggests potential future opportunities as the project progresses, especially for large-scale suppliers capable of delivering complex, high-quality service consistent with the evaluation criteria focused on quality and price.

## Notice

A single supplier for both RTI hardware and software is sought to continue with the delivery of real time information and static messaging across the existing bus station and bus stop screens and QR codes, and to expand and enhance the RTI offer across the Liverpool City Region. The new RTI offer will include improved accessibility for customers through audio functionality, richer content with journey planning and interactive local area maps, and low power options such as e-ink and solar-powered screens. Screen hardware currently installed across the network will continue to be supported and maintained by the existing contractor until the point at which the screen is removed due to end of life or replacement. New screens will be installed on a rolling programme in line with wider Merseytravel projects to deliver a new and improved RTI offer at bus stations, interchanges and bus stops. Screen purchases will be made using a call-off from a single party framework. The type of screen installed at each location will be determined by factors such as power source, patronage and the objectives of the delivery project under which the RTI improvement is being progressed.

### Lot Information

Lot 1

A open procedure was undertaken to source a single supplier for a framework agreement for the above services on several stations across Liverpool.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/077766-2025 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Nov 2025 |
| Submission deadline | 29 Sep 2025 |
| Future notice date | Not specified |
| Award date | 26 Nov 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £200,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MERSEYTRAVEL |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 1BP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD7 Merseyside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JOURNEO PASSENGER SYSTEMS |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 51 - Installation services (except software)
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 51000000 - Installation services (except software)
- 72000000 - IT services: consulting, software development, Internet and support
- 72260000 - Software-related services

## Release History

- 27 Nov 2025 at 15:21 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/077766-2025
- 29 Aug 2025 at 15:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/052571-2025

## Notice URLs

- http://www.merseytravel.gov.uk/
- https://procontract.due-north.com/Advert/Index?advertId=b4bb21ef-7085-ef11-8130-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0590c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0590c2.json.